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Josh P.
Advisor, 7 years

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Updated November 30, 2025
Emergency Reporting vs First Due: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$850.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
See All
Real-Time Notifications
4.64
Equipment Tracking
4.64
Alerts/Notifications
4.62
See All
Integrations
See All
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Pros / Cons
- I was involved in the initial training and implementation to out Fire Dept and have enjoyed its features for many years
- The system has helped us streamline and share information internally with our members and externally with other agencies. While we currently do not utilize all the modules First Due has to offer, we recognize the benefits the modules we don't use have, and as our department continues to grow, we appreciate that First Due will grow with us to continue to meet our needs.
- The form designer inherent to the system is not intuitive and lacks the ability to do much more than customize the logo header at the top of the page.
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Ease-of-Use
4.5/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Customer Support
4.6/ 5
4.6/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad