Tharstern Desktop 2026: Benefits, Features & Pricing

Our administrative process was always the lagging function within the company - with Tharstern we have managed to get our booking in process (Quote Request to Artwork Approval) down from an average of 4 and a half days to 12 working hours.

Tharstern has allowed us to zero in on the profitability of our business. Down to the specific level of machine profitability or job profitability - we now have a cohesive place to see all this information to allow us to make educated business decisions. The company is great to work with. They are a team of growth-minded individuals that are customer oriented and have a shared internal goal of helping customers achieve their goals.

I can't say I felt an improvement in my productivity at all while using Tharstern. I'm not blaming the good folks we met at Tharstern, but you really need to make sure Tharstern is the right solution for you. Tharstern was initially deigned for the offset printing world. If you are fully digital and extremely varied then Tharstern may not suit your needs. I had hoped to become an advanced user with Tharstern. Lot's of nice little animated videos out there showing the capabilities, but no user manual as such.

Tharstern is now the heart and entire circulatory system of our business operations. It is a powerful system that provides unlimited reporting to monitor key business performance metrics. But this depends on accurate input from users throughout the company, in other words a full commitment to optimal use of the software at every level of the organization.

We are still in the implementation phase but my overall experience has been very positive. The implementation team and support staff is responsive (about as well as expected, considering they are 5 time zones away).

Generally I have found it a reliable platform to run our day to day production and it has been invaluable in analyzing our efficiency overall.

We hope that the result will be more efficient production that isn't hampered by traditional thinking and assumptions. To me, personally, there's a great deal of complexity involved and the need to input lots of data for your whole business (manufacturing) operation. The volume of this obviously depends on an individual business, with smaller, simpler companies needing a much easier level of implementation. I think you need a clever person or two who can get their head around the whole thing end-to end. It's more complicated than you think. We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across. Without these people and their cheerful enthusiasm for the products, I think it may have been impossible to get where we are now or it would have taken a lot longer. Calls logged on the online Helpdesk can take a long time to be answered. However, this is probably because the really helpful expert that you lean on quite a bit has a backlog of such calls and will get to it eventually. Tharstern should devote some more people to enable quicker responses of logged issues. Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business.

In general, Tharstern as an organisation employ people who are from the print industry and this is invaluable as they understand the business and have deep experience with many businesses big and small all over the World. They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.

it is very good and ticks all the boxes that we need from estimating to purchasing ,sales and customer relationship management the Implementation staff are very good with all aspects of the program and training

Impressive from installation, training, implementation and follow-up. No short-cuts taken. We know we are in safe-hands and can rely on the Tharstern customer service and technical personnel to help when needed.