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TicketSource

Overview
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TicketSource 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

TicketSource
TicketSource
4.8
(523)
FrontRunner 2026

Pricing

Pricing available upon request

About TicketSource

Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it.

We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes.

Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure.

There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings.

For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors.

Ready to start selling tickets? Try it free today!

TicketSource Screenshots

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TicketSource Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

TicketSource Features

  • Popular features found in Ticketing
    Attendance Management
    Barcode/Ticket Scanning
    Confirmations/Reminders
    Customer Data Management
    Email Marketing
    Online Ticketing
    Onsite Ticketing
    Promotions Management
    Registration Management
    Reserved Seating
    Third-Party Integrations
    Website Management
  • More features of TicketSource
    Activity Dashboard
    Alerts/Notifications
    API
    Attendee Management
    Badge Management
    Calendar Management
    Communication Management
    Conferences/Conventions
    Contact Management
    Credit Card Processing
    Cross Selling Functionality
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Data Import/Export
    Data Security
    Discount Management
    Drag & Drop
    Electronic Payments
    Email Reminders
    Employee Management
    Event Calendar
    Event Management
    Event Registration
    Event Scheduling
    Event Ticketing
    For Virtual Events
    GDPR Compliance
    Guest List Management
    Kiosk Ticketing
    Marketing Automation
    Mobile Access
    Mobile Ticketing
    Multi-Currency
    Multi-Event
    Online Payments
    Online Registration
    Payment Processing
    Point of Sale (POS)
    Print-at-Home
    Real-Time Analytics
    Real-Time Data
    Real-Time Reporting
    Recording
    Refund Management
    Reporting/Analytics
    Reporting & Statistics
    Role-Based Permissions
    Sales Reports
    Season Tickets
    Seating Map
    Social Media Integration
    Social Promotion
    Support Ticket Management
    Survey/Poll Management
    Surveys & Feedback
    Ticket Brokering
    Ticketing
    Ticket Reservations
    Visitor Registration
    Volunteer Management
    Wait List Management
    Website Integration

TicketSource Integrations

Meta for Business
Meta for Business
Mailchimp
Mailchimp

TicketSource User Reviews

Overall Rating

4.8

Ratings Breakdown

5

81%

4

17%

3

1%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Steve's profile

Steve H.

Verified reviewer

Sports

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed November 2023

Life is easier

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
Thank you for such an easy system. From the booking to the scanning it was easy and our customers even remarked how easy it was to book
Cons:
the refund process for one of our 2000+ customers was a little confusing, however with 1 call it was resolved

Vendor Response

Hi Steve, thanks so much for your review. We are happy to hear we have made things simple for you.

Replied December 2023

Read More

ES

Ethan S.

Verified reviewer

Performing Arts

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

TicketSource, the best event ticketing software

5

My experience was near perfect from the point when I set up the event initially, to when we got our final event payment. Support is always helpful, and the interface is easy to use. TicketSource is also brilliant in the way that it can be as simple as you want, or you can go really in-depth and configure your event to exactly how you want it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love how human TicketSource seems to feel. It really feels like it is run by people who have used other worse ticketing platforms, and have solved almost all other issues that most other ticketing platforms have, like having to buy a subscription. Not to mention, the customer service is unmatched. I sent an email on a Sunday, and got a response very quickly, even though it was a weekend! Brilliant company.
Cons:
It is really quite hard to pinpoint one specific thing about TicketSource that I dislike. It is mainly just small updates that I would like to see to even further improve my experience, for example being able to book seats in house seats in a section that is otherwise fully booked, instead of getting the "section full" message. That being said, these are all minor things and their service is still amazing.

Reasons for choosing TicketSource

TicketSource had very high reviews compared to their competitors. They also seemed much more "human", and their pricing system was just better in my opinion.

Vendor Response

Hi Ethan, thank you for taking the time to share your experience and thank you for your kind words.

Replied September 2025

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JG

Jonathan G.

Verified reviewer

Arts and Crafts

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed November 2021

Great service for multiple event community festivals

5

I like the quick answering of the Ticketsource helpline phone by someone in the UK (Wales) who is of course familiar with our language and vernacular. Help lines in the Philippines may be on offer 24/7 but they dont understand the nuances of an issue being discussed. I am running a multi-event festival it has become very simple to set up the system now.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
Previously 4
icon
Pros:
It improves each time we use it, adding welcome new features. It is complex but logical.
Cons:
The public access to a current event shows say X Tickets available. It would help if it said X tickets available out of Y, where Y is the maximum. I encourage my multiple small event organizers to watch their ticket bookings (they dont have access to the back of house) and it gets confusing when they cant remember how many tickets there are for the event but it says say 32 Available or worse still 50+ available. Also, when setting up multiple events with the same Ticket Launch Date, why cant we click "All event tickets available from the same date" Also when selecting a venue location at the beginning for a new event, why cant we set up a subdirectory of our own regularly used venues rather than scrolling down numerous similar venues across the globe.

Read More

CB

Craig B.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

The all in one box office solution.

5

We've been using Ticketsource for many years and love its versatility and customer support. They're an extension of our team.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ticketsource is extremely user friendly and easy to set up, easily customised to match our company branding and listings can be inbeded in to your own website. Step by step uploading of events is simple with the ability to add images and event poster. Ticketsource provide a QR code and link for easy marketing plus the evens are shared on various whatson sites. The site is secure and weve never had any bugs or issues, the site always runs smoothoy and loads quickly. There are not set up fees, ticketsource deduct a competitive percentage from any tickets sold.
Cons:
We have no issues with Ticketsource. The customer support is great and any requests or suggestions are always delt with quickly.

Vendor Response

Hi Craig, thank you so much for such a positive review. We appreciate you taking the time to share your feedback with others, and thank you for your continued business.

Replied November 2025

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NK

Nick K.

Verified reviewer

Performing Arts

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed August 2025

Excellent Resource for small organisations

5

Excellent - just what we need for our Village Hall and Amateur Dramatics Society. This is easy to set up and easy for audience to use as well.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Easy to use, clear help system, responsive customer services online and via email. I have two organisations and the same logon allows me to switch between them
Cons:
Not obvious how to copy one day's event to repeat. Not obvious how to test ticket purchases without them being generally available. Insurance automatically added to ticket price - though quickly removed by customer support when requested

Reasons for choosing TicketSource

Easier to use, knew people who recommended it, sensible costings

Reasons for switching to TicketSource

They stopped handling small o organisations

Vendor Response

Hi Nick. Thank you very much for your comprehensive review. We are sure others will find this information helpful. We have passed on your feedback regarding copy and previewing events, thank you for sharing.

Replied October 2025

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DP

David P.

Verified reviewer

Music

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Why did we not use Ticketsource before?

5

I am highly delighted because of the ease of set up, the ease of use and the very clear reporting. Feedback from our members has been very positive.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It was easy to set up. It is easy to manage. I really like the clear reporting. Responsive support staff.
Cons:
Setting time limits on individual ticket types. I cannot think of any more things I do not like. Its great.

Reasons for switching to TicketSource

Its use was discontinued by Chichester Box Office

Vendor Response

Hi David, thank you very much for your review and pleased to hear everything has been positive. The system does allow the ability to set start and end date/times on a specific price so please do get in touch if you would like further information on this feature/.

Replied October 2025

Read More

HB

Helen B.

Verified reviewer

Events Services

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed March 2025

Ticket bookings for charity gala

4

Good - once set up it was very straight forward

Ratings Breakdown

4
Ease of use
3
Value for money
4
Customer support
4
Functionality
icon
Pros:
Very straight forward for people to book. Looked smart and was easy to set up. Great to be able to add sundry items and donation options and for an automatic email reminder to go out before event. Was good to be able to do in house bookings.
Cons:
I think it's awful that you take a cut of any donations made to charity. This is very poor and would stop me using you again. The fees are generally off putting when organising a charity event, so I would probably not use you again and aim to sell all tickets directly to mean more money for the good causes, or it would be better if you offered reduced fees for charity events.

Reasons for choosing TicketSource

Didn't want to but Event Bookings needed me to be a registered charity to get their best rates and I was organising the event as an individual on this occasion

Vendor Response

Hi Helen, Thank you for sharing this feedback. We appreciate your desire to maximise fundraising for your charity. Donations do incur a lower admin fee than our standard booking fee this is in place to cover our direct payment process costs incurred.

Replied September 2025

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MY

Mikaela Y.

Verified reviewer

Primary/ Secondary Education

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

TicketSource was very good

5

Ticket source was really good and I recommend it

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
I could email all the people that purchased a ticket with information about the event. Report/update of ticket sales was very helpful. Good being able to pass booking fee onto buyers
Cons:
Report could be in surname first or separate from first name. Be able to set a time & date for the end date not a day/week.

Reasons for switching to TicketSource

too many walls with insurance and questions asked

Vendor Response

Hi Mikaela, thank you for sharing your feedback. We will pass on your comments regarding the reporting format.

Replied September 2025

Read More

KL

Katie L.

Verified reviewer

Entertainment

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed July 2025

Happy first time user!

5

Our overall experience with Ticket Source was very positive. The website vibe is positive and friendly.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It’s easy to use and the daily reports were very helpful. I like that it is UK based and I’ve heard that you can ring for help with a real person. The commission is reasonable for a good service. Background We used TicketSource for the first time to our annual Stroud Sacred Music Festival. We left Eventbrite because setting up multiple managers was difficult when the keyholder fell ill and our volunteer ( ie not professional media people) couldn’t work out how to open up for loading tickets etc.
Cons:
Can’t think of anything at all, honestly I can’t! Perhaps things will arise with more usage but so far so good.

Reasons for switching to TicketSource

We needed to make tickets urgently and our main Eventbrite administrator fell ill and we couldn’t access the login.

Vendor Response

Hi Katie, thank you very much for your review and we are pleased to hear the transition over from Eventbrite has been positive.

Replied September 2025

Read More

LF

Linda F.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed July 2025

Very pleased - first time successful.

5

Very pleased. Setting up was much better than another well known event web site. Will recommend to friends.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It was easy to set up a ticketing page and get the event listing started, cheaper for the buyer, helpful service desk.
Cons:
One particular tick box was hard to find - it was buried in general settings instead of ticketing prefs.

Reasons for switching to TicketSource

Eventbrite fees too high, event set-up too complicated.

Vendor Response

Hi Linda, thank you very much for taking the time to leave your review and I'm pleased to hear everything has been easy to set up. If you are able to share some more information on the tick box that was difficult to find, we would be happy to review in more detail.

Replied October 2025

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Showing 1 - 10 of 523 Reviews
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