FaxLogic 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FaxLogic

5.0

(51)

Pricing

Starting at $49.95 per month

About FaxLogic

FaxLogic is a cloud-based fax server solution designed to help businesses in legal, educational, financial, medical and government sectors view, receive, send and manage documents on a unified platform. The system supports various file formats including GIF, JPEG, TIFF and PNG, among others.

Using FaxLogic, managers can secure data transmission processes and prevent unauthorized access using Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES). It offers access control, layered security and encryption capabilities, which enable organizations to maintain compliance with various regulations such as Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Sarbanes-Oxley (SOX) and more. Additionally, administrators can send documents via fax to multiple recipients at the same time and print transmission reports according to requirements.

FaxLogic allows businesses to store fax communications in a centralized off-site repository.

FaxLogic Screenshots

FaxLogic Pricing and Plans

Starting price: $49.95 per month

Free Trial

Free Version

Group Virtual Fax (500)

$49.95

per user, per month

Plan includes:

400 Included Monthly Pages In
100 Included Monthly Pages Out
10 GB Storage (Approx. 120,000 Pages)

Group Virtual Fax (1000)

$59.95

per user, per month

Plan includes:

800 Included Monthly Pages In
200 Included Monthly Pages Out
15 GB Storage (Approx. 180,000 Pages)

Group Virtual Fax (1000 plus)

$89.95

per user, per month

Plan includes:

800 Included Monthly Pages In
200 Included Monthly Pages Out
25 GB Storage (Approx. 300,000 Pages)

Group Fax Machine (500 pro)

$59.95

per user, per month

Plan includes:

400 Included Monthly Pages In
100 Included Monthly Pages Out
10 GB Storage (Approx. 120,000 Pages)

Group Fax Machine (1000 pro)

$69.95

per user, per month

Plan includes:

800 Included Monthly Pages In
200 Included Monthly Pages Out
15 GB Storage (Approx. 180,000 Pages)

Group Fax Machine (1000 Elite)

$99.95

per user, per month

Plan includes:

25 GB Storage (Approx. 300,000 Pages)

FaxLogic Features

Popular features found in Fax Server
Archiving & Retention
Automated Routing
Delivery Tracking
Email to Fax
Fax to Email
FoIP
More features of FaxLogic
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Alerts/Notifications
API
Audit Trail
Caller ID
Collaboration Tools
Communication Management
Compliance Management
Contact Database
Contact Management
Document Storage
Document Templates
Electronic Faxes
Email Management
Encryption
Fax Management
File Management
File Transfer
Full Text Search
HIPAA Compliant
Multiple Format Support
Multiple User Accounts
Print Management
Purchasing & Receiving
Reporting & Statistics
Role-Based Permissions
Secure Data Storage
Self Service Portal
SMS Messaging
SSL Security
Status Tracking
Third-Party Integrations
User Management
Whitelisting/Blacklisting

FaxLogic User Reviews

Overall Rating

5.0

Ratings Breakdown

96%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.8

Tim H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

FaxLogic API Integration

Very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The API and support are great. We only use the software via API which has been great.

Cons:

Nothing at all. It's worked great for us for many years.

Tim M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

When fax service is mission critical call Fax Logic

We offer incredible customer service and for 15 years have received the top 10 places to work in our state... So we always appreciate when vendors believe in customer service quality like we do. Quality, timeliness, sense of urgency and a service based attitude make FaxLogic stand out from the rest of the pack. They always go above and beyond when an end user location has a different(non-standard) fax communications configuration to get that resolved in a timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not only is the Faxlogic system incredibly reliable AND the solution is robust enough to handle our custom needs. The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly. When there is an issue(rare) the team there jumps on it and makes sure you are resolved in the quickest and most reliable way.

Cons:

While we rarely have to use their mailboxes directly on the FL site, when we do its not really crafted well to handle very large volumes of email. Search are slow and sometimes time out/fail. To be fair we ARE receiving 100,000+ faxes each month so its a LARGE dataset but it needs to perform better on those occasions when needing to search for a specific "to"/"from" number. The admin user interface CAN be a bit confusing if you have not changed it frequently, so more help options(with examples...ie if I want to do "x" it would look like this) within the admin page itself would be beneficial. The user interface overall is a little more '90's looking so could use a facelift but its purely astecics. Again, these improvements pale in comparison to the benefits and service.

Collin B.

Verified reviewer

Accounting

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed February 2023

We Loved FaxLogic!

Being in the world of tax, we transmit sensitive documents to taxing authorities on a very regular basis, and having FaxLogic available to send such items was always great. I actually would be relieved when I saw a certain taxing authority accepted fax as a transmission method, because I knew all I had to do was make the document into a PDF and the job was pretty much done. Cover letters are stored in the product and have auto-fill capabilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product is very easy to use. UI buttons were responsive and "dead clicks" were never a concern. Being able to sign into FaxLogic from any device is also very handy, whereas most fax systems require a dedicated on-site location. FaxLogic made my job much easier when transmitting documents to taxing authorities, as fax is a commonly accepted method of transmission amongst taxing authorities.

Cons:

I think the method of downloading/viewing a fax could be made slightly easier. Once you figure it out, it's quite easy, but I think a first-time user may need direction on how to do something basic, like open the fax. A vet would know to 'Open', then 'Zoom' to view pages, but most people may expect a 1-click result. A very small downside to such a great product.

Damon B.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Flexible Fax Option

Analog phone lines no longer fit how we do business. FaxLogic provides a good path away from those analog lines. Many of our doctors work in multiple offices throughout the week. Fax to email means they get their faxes regardless of where they are.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FaxLogic provides a good way to use existing fax machines via a fax adapter in areas where computer based faxing isn't practical. Most cloud fax services I spoke with don't support these. FaxLogic also has a lot of flexibility in how we manage our faxes so we can tailor the solution to each situation.

Cons:

The administration portal can be intimidating. However, their support department is responsive enough in making changes that you don't have to use the administration portal unless you want to.

Reasons for choosing FaxLogic

The deciding factor was FaxLogic's support of fax adapters to allow us to continue using our existing fax machines when other methods (email to fax, print to fax, etc.) aren't appropriate. The price is also competitive.

Timmy S.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Great Solution for Healthcare Faxing

We utilize the Group package with FaxLogic to service our various clinics. Being able to fax from the web browser makes it easy for staff to move around and still recieve their faxes. We've also seen a reduction in printer supply costs since faxes are automatically converted into PDF for our EMR software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The part we enjoy most is that an employee can use a single login to access the fax mailboxes for several locations to help each other out when they get busy or call out sick.

Cons:

Faxlogic has been a good fit for us so far, and we haven't seen any major issues that hinder productivity.

Cindy F.

Verified reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Great alternative to manual faxing

Our overall experience with Faxlogic has been excellent. Support is very responsive; staff is friendly. Product works well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Faxlogic was easy to integrate; gave us the ability to assign direct fax lines to attorneys for receipt of incoming faxes; easy to use from anywhere.

Cons:

No major cons that we have experienced to date.

Ryan A.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Long Time FaxLogic Customer!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Our ability to integrate FaxLogic's APIs within our own internally developed software has enhanced our ability to work within the healthcare industry, which still heavily leverages fax functionality. The fact that I so rarely hear the term FaxLogic and the ability to run such a seamless technology with little internal organizational support speaks for itself.

Cons:

Not as a consequence of FaxLogic, but to general fax capabilities and number of third parties involved in the transmission of data via fax, the troubleshooting process for the rare customer that claims to have issues with sending faxes is difficult to diagnose thoroughly, but when the majority of your other customer do not experience the issue, it is apparent that the issue mainly lies with our customer's fax process or the carriers in between.

Doug P.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Faxlogic - THE e-Fax Soltution

I have used Faxlogic at 2 companies to date and am currently and admin, implementer and trainer for it at my current company. We originally used it sparsely, but moving to a SIP based phone system has presented challenges with faxing as it is not a reliable function. So, we are in the process of moving 160+ fax numbers to Faxlogic and they have been nothing short of wonderful during this ongoing process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty much everything. The ease of use, the varied options for sending and receiving faxes, the notification capabilities, the familiar feel of the interface in the web portal and absolutely the best support team.

Cons:

The one thing I would like to see improved is the adding of users, connectors and stores. A copy function to create a user from an existing one would be awesome.

Verified

Reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

It just works

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up and maintain. A great turnkey solutiohn for faxing and reciving large volumes. Much better than maintaining an in house fax server with dedicated comm lines. Support is top notch when needed.

Cons:

Control over rights to inboxes must be done by FaxLogic.

Daniel P.

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Great Product and Company

We work with banks and credit unions sending documents with non-public information. Their TLS capabilities and reliability are fantastic. As mentioned earlier, this service is the most reliable, trouble-free service that our company uses. The only reason we call customer services is to add more faxes as our business grows. Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response. I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fax service has run flawlessly for over 50 individual faxes for four years now. Customer service is great. Prices are very reasonable. Best vendor out of roughly 40 that we utilize. Best fax company we have ever dealt with and we have used at least half a dozen over the last 8 years.

Cons:

Haven't found anything that is really makes us unhappy.

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