All FieldPulse Reviews
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FieldPulse Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.5
Functionality
4.4
Pros
"It helps streamline daily operations, keeps teams organized, and reduces administrative overhead. While there’s room for improvement in customization and pricing flexibility, it’s a dependable solution for field service businesses looking to scale and stay organized."
"There are a few ways that Engage could be better integrated with the overall system. If the connectivity for photos to sync with the customer records or the ability to get to conversations directly from the customer record, that would be great."
"Scheduling and the notifications the customer gets are automated and the ability to give customers job reports with pictures is a bonus."
Cons
"FP is targeted at service industry, Time & Material payment model. While you can defiantly use FP to run a remodeling and maintenance business, the platform's functions and features don't truly align with the standard construction project's lifecycle."
"Most critically, the Engage tool feels unstable and limited; the inability to forward calls to multiple people is a major bottleneck for our workflow. If this is intended to be a long-term solution alongside FieldPulse, these regional limitations and functional stability issues need to be addressed immediately."
"Not being able to change how field techs are managed on the schedule, and cant change hours of operation on schedule to block out when we are not working"
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