All mHelpDesk Reviews
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mHelpDesk Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.4
Value for money
3.9
Functionality
4
Pros
"Some features can streamline your daily tasks like scheduling, routing and invoicing, which are particularly beneficial for field service businesses or IT services."
"Mhelpdesk has been a good overall product for us to use for work order processing and inventory tracking, which helps us keep peace of mind!"
"It has a user-friendly interface and its scheduling capabilities are efficient enough to enhance our user's overall user experience."
Cons
"Some (very infrequent) issues felt as if they were blamed on the reporting branch before the key issue was resolved."
"Poor Customer service, takes a lot of time to get feedback from support team"
"Overall, mHelpDesk is a powerful and useful tool for managing field service operations, but it may not be the best fit for all businesses, particularly those with limited budgets or specific customization requirements."
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