Plexus 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Plexus

4.7

(18)

Pricing

Pricing available upon request

About Plexus

Plexus is a cloud-based solution that helps businesses streamline project management, quoting, sales tracking and inventory optimization operations via a unified platform. It enables managers to track issues in work orders, assign tasks to team members, process invoices and monitor employees’ time and leaves.

The built-in document management module allows employees to capture and store data related to projects, orders, tasks, customers and more in a centralized repository. Features of Plexus include cost estimation, enterprise resource planning, reporting, archiving and more. Additionally, using the built-in scheduling system, supervisors can review manpower needed for jobs, allocate tasks and send automated alerts to employees.

Plexus supports integration with QuickBooks, an accounting application, which allows professionals to synchronize information related to invoices and purchase orders. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.

Plexus Screenshots

Plexus Pricing and Plans

Starting price: $500.00

Free Trial

Free Version

Basic

$500.00

No plan information available

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Plexus Features

Popular features found in Enterprise Resource Planning
Accounting
Billing & Invoicing
Business Process Automation
CRM
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Task Management
More features of Plexus
Accounting Integration
Alerts/Notifications
Bills of Material
Contact Database
Contract/License Management
Customer Database
Customizable Branding
Customizable Forms
Dispatch Management
Document Management
Electronic Signature
Enterprise Asset Management
Estimating
File Storage
Financial Management
Forecasting
GPS
Integrated Business Operations
Invoice Management
Job Management
Location Tracking
Maintenance Scheduling
Mobile Access
Online Time Clock
Payment Collection in the Field
QuickBooks Integration
Quotes/Estimates
Real-Time Reporting
Routing
Scheduling
Service History
Time & Expense Tracking
Work Order Management

Plexus Integrations

QuickBooks Online

QuickBooks Online Advanced

Plexus User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

28%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.8

Functionality

4.6

Philip H.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

I am a plexpert.

Having quotes centralized. Having the quotes be the orders and having the material usage and even pictures of the installed product all on the same order is really nice. So just having so much on one software is great. We havent even used introduced a lot of the features yet. Like we still havent started tracking payments in plexus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common.

Cons:

I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes.

Reasons for choosing Plexus

[SENSITIVE CONTENT HIDDEN] is a good salesman :)

Reasons for switching to Plexus

CRM was just old.

Tucker B.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Plexus Review

Ratings Breakdown

Ease of use

Functionality

Pros:

The ability to track the information (inventory, hrs, job costs, etc)

Cons:

Schedule: -The scheduling module is VERY difficult and time consuming when changes need to be made. -A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE. General Usage: -Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete it, search it again, add it.... -The specificity that is needed to look up information. 816-456-7890 can not be found when you type in 816.456.7890 or 8164567890. -Now that we are in the order numbers of 10000+ if you search by ascending/descending the order numbers are not in any order that makes sense. -My techs often get kicked out of jobs, have issues clocking in or out -Compatibility to Apple is an issue. -Mobile site does not have the same functionality as desktop for simple items.

Brandy E.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Plexus review for The Hayes Company - Brandy Eckert

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Everything is able to be done in one program, from time and material tracking, to invoicing and payroll.

Cons:

The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know.

Vendor Response

Thank you Brandy for your review! The reviews are set by each company. Feel free to reach out to Plexus Support if you need help with your views. Thanks again!

Replied February 2021

Jackie K.

Verified reviewer

Construction

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2021

Plexus and why you need it too!

Plexus has made running our business and working with our customers such a breeze. I look forward to many successful years using Plexus, Quickbooks and growing together!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Plexus is user friendly and makes it easy to jump from one screen to the next. I am able to keep track of all of my ongoing projects, all of the companies we work with as well as which of our sales reps are working with said companies. I am also able to keep track of our sales with Intuit with the ease of which it links to Plexus.

Cons:

There are very few things that I do not like about Plexus, and saying "I do not like" seems very harsh. It is more that there are small jumps to QuickBooks that I wish were a bit easier, including some deposits that cannot be drawn back once posted. Also, I think the home screen could give better notifications when something goes wrong with a bank transfer.

Vendor Response

Thank you so much for your review!

Replied February 2021

Zac H.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Plexus helped a lot of our systems.

It was good. The software works well for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tied together front end and back end operations. From pricing to job costing to invoicing.

Cons:

It requires users to be fairly tech savy.

Reasons for choosing Plexus

Liked the team. Liked the customization options.

Reasons for switching to Plexus

Needed something better.

Vendor Response

Thank you Zac for your review! We are constantly working to make Plexus more user friendly. Your feedback helps with that. Thanks!

Replied February 2021

Thomas H.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

From old school to 21st Century

I can crank out proposals in a third of the time. Make adjustment to proposal easily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Have all orders at your disposal with the stroke of a few keys is really nice! Particularly the ones bid months ago!

Cons:

We do so many products in so many ways it is often difficult to digitize it.

Vendor Response

Thank you Thomas for your review! Glad we were able to make proposals so much easier for you.

Replied January 2021

Jason H.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Well done Plexus

I have really enjoyed it. Plexus has taken my division to the next level for organization

Ratings Breakdown

Ease of use

Functionality

Pros:

I use this software daily. Even though I've been using for a little over a year I am still learning things daily on the software. I love that it's a complex in depth system. I still struggle with making things easier on myself in the system but with more time I will perfect its use

Cons:

My only negative on the software is the scheduling calendar. I still use google calendar for my scheduling needs.

Jessica S.

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2017

Great Field Service Management Software

We have had a great experience with Plexus. Plexus has allowed our business to effectively manage all jobs from anywhere or any device that has internet access. All our information is stored securely on a cloud-based system. The features of the program have helped us streamline our practices and have added functionality to our in-place practices. The Plexus team has been amazing to work with. Their customer support is always available to answer questions we may have, especially for those employees that struggle with being technologically savvy. All of our employees have found the system to be helpful in making our business run more effectively and efficiently. Our business went from entering data three to four times, with data often being lost, to entering data once. Plexus has added many features to our business and eased many of our daily tasks. Scheduling jobs is no longer a hassle and we can easily see the schedule for the day, week, and even month. I would recommend Plexus to help improve processes for any field service business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Personalization Schedule Ease of Use Data/Reports Functions and Features All Information Stored in One Place

Cons:

It can take a little longer for those that struggle with technology to learn what they need to know.

Matt Y.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Matt Hayes Co Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The product is very easy to use and I really like how it is able to adapt to ever changing business practices.

Cons:

I love everything about Plexus, it is overall a great product.

Vendor Response

Thank you Matt for your review! The Hayes Company has been so great to work with. Let us know if there is anything else we can do to make your work on Plexus Software better.

Replied January 2021

Pete H.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Flexible Tool for Job Management

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the intelligence for setting up our pricing models on quotes I like the flexibility of adding certain selections to our quotes I like the flexibility of Work Orders displaying what our team needs to see

Cons:

There is nothing about this software that I do not like

Vendor Response

Thank you Pete for your review!

Replied February 2021

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