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Praxedo vs Salesforce Service Cloud

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Updated February 19, 2026

Praxedo vs Salesforce Service Cloud: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00

per month

$25.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Call Scripting
4.89
Call Transfer
4.88
Knowledge Management
4.86
See All
Integrations
QuickBooks Online
QuickBooks Online
Salesforce Service Cloud
Salesforce Service Cloud
Microsoft Excel
Microsoft Excel
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Helpshift
Helpshift
Salesforce Platform
Salesforce Platform
Vonage Contact Center
Vonage Contact Center
See All
Pros / Cons
N/A
  • For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.
  • Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.3/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.3/ 5
Functionality
4.4/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad