FraudLabs Pro 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FraudLabs Pro

4.4

(41)

Pricing

Starting at $29.95 per month

About FraudLabs Pro

FraudLabs Pro Fraud Prevention Service is a fraud prevention solution that helps merchants to detect and stop fraud orders. FraudLabs Pro has more than 20 ready-made plugins covering most of the major eCommerce platforms. Users can also use an open API to access the fraud screening service.

Key Features of FraudLabs Pro:

FraudLabs Pro score
Custom validation rules
FraudLabs Pro Merchant Network
FraudLabs Pro Merchant Area
Email notification of fraud orders
Mobile app notification of fraud orders
SMS Verification

FraudLabs Pro Screenshots

FraudLabs Pro Pricing and Plans

Starting price: $29.95 per month

Free Trial

Free Version

Basic

$29.95

per user, per month

No plan information available

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FraudLabs Pro Features

Popular features found in Financial Fraud Detection
Check Fraud Detection
Custom Fraud Rules
Financial Transaction Approval
For Banking
For Insurance Industry
Internal Fraud Monitoring
More features of FraudLabs Pro
API
Data Discovery
Data Verification
For eCommerce
Fraud Detection
Payment Fraud Prevention
Third-Party Integrations

FraudLabs Pro User Reviews

Overall Rating

4.4

Ratings Breakdown

66%

24%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.4

Functionality

4.5

Landon S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for free trial

Review source

Reviewed March 2020

Easiest way to lock down your shopify and stop being a victim of fraud!

Great support responses when they were needed, quick to reply and plenty of documentation which is more valuable than great support to me sometimes, overall great experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you've ever had to refund a large order after falling victim to credit card scams, you know how important it is to verify your charges... problem is we simply don't have the time or resources to do it alone. It couldn't be easier than a plug-in, and I haven't had any problems with false alerts.

Cons:

I would just like to see more in-depth support on the more complex features like the API for integrating with other custom apps.

Peter B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

FraudLabs Pro is really for the Pros.

Overall, I see our company using Fraudlabs Pro for the foreseeable future. It's certainly a competitor against other companies providing similar services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The "micro" entry-level package is more than sufficient for many. For those who require more, there is an uplift which does come at a cost which is still inexpensive. The amount of data referenced and provided when required is more than sufficient for anyone to run a professional fraud prevention scheme.

Cons:

Sometimes, wording can be confusing within the UI however, this isn't very often. A lot of FraudLabs, especially when you're using an integration is usually "set and forget" which is really good.

Reasons for switching to FraudLabs Pro

Cost and Ease of Use

Kelly S.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Worthless

Trying to prevent fraudulent transactions. Thought it was working but I guess not. When you run a small business and you take a hit like 25K, it takes a while to recoup from that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thought is seemed to work somewhat with another fraud software company.

Cons:

In the month of October, Fraud Labs cost me $25604.18 when it gave me thumbs up on 5 different customers. Ratings are as follows: 2 - 8's, 1 - 10 & 2 18's.

Kiaya A.

Verified reviewer

Retail

Self-Employed

Used daily for less than 12 months

Review source

Reviewed June 2023

Awesome product

Awesome

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the fact that it helps to weed out fraud and possible fake chargebacks

Cons:

I had no things that I liked least. I am overall pleased with the experience.

John L.

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2017

AMAZING Suppport, Quality and Highly Advanced Technology, i am AMAZED!!!

I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Advanced Fraud Detection, Premium Support, Quality Services and so much more. I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

John M.

Consumer Electronics

Self-Employed

Used other for less than 2 years

Review source

Reviewed July 2017

Trusting fraudlabs pro is the worst mistake you can possibly make for your business

Absolutely nothing. Trusting the opinion of their service has put my business in thousands of dollars worth of debt after approving many, many fraudulent orders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used to like the fact that they have a free version, until it approved over a lot of money in fraudulent transactions... DO NOT TRUST THEIR OPINION ON YOUR TRANSACTIONS!!!

Cons:

The fact that they have almost destroyed my small business by approving so many fraudulent transactions. I'm now in debt, and no longer able to charge credit cards as my processor has dropped my business. If you are considering their service, don't. There are many other fraud services which will actually deliver on what they promise to do. And when FruadLabs Pro was faced with the fact that their service failed me so miserably, they offered to upgrade me for 6 months. Why would I possibly want that? So I can incur more fraud? No thank you. The end result, they don't stand by their product or their advice and will leave you holding the bag after putting your business in debt. If I could give them zero stars, I would.

Serieka C.

Verified reviewer

Food & Beverages

Self-Employed

Used daily for free trial

Review source

Reviewed June 2023

Great app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It sends email about potential fraud to let merchants decide if they want to cancel the order or not

Cons:

There should be a way to automatically refund customers that place orders where billing address doesn’t match registered address

Kevin K.

Verified reviewer

Retail

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed June 2023

Great tool for ecommerce start-ups

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

FraudLabs has a generous free plan, which upon creating an account comes with preset recommended triggers for fast integration

Cons:

One suggestion I have is to incorporate capability to ignore orders made with third-party marketplaces. I’ve integrated FraudLabs wth BigCommerce, and orders imported from the eBay storefront still count toward the monthly usage limits, although payments are handled within the eBay platform directly

sonny s.

Verified reviewer

Printing

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

owner