What does Samsara software do?

Samsara provides real-time data on vehicles, equipment, and sites through the use of GPS tracking, cameras, and sensors. The platform uses this data to help businesses improve safety, efficiency, and sustainability. Information from IoT devices helps inform data-driven decisions for operational optimization.

Does Samsara record when the truck is off?

Samsara Dash Cams record based on configured triggers, including vehicle movement and engine start, or if a driver manually starts recording by pushing the Panic Button or dash cam button. Recording stops 10 minutes after motion ceases. However, users can enable a Parking Mode that allows the dash cam to record up to 12 hours before or after a trip has ended.

What companies use Samsara?

Samsara works with companies in a number of industries, including transportation, construction, warehousing, manufacturing, and government. Notable customers include DHL, Liberty Oilfield Services, PODS, Roto-Rooter, XPO, and the City and County of Denver. The platform is a good fit for companies that need to monitor, manage, and optimize vehicles and equipment.

Can Samsara cameras record audio?

Yes, Samsara can record audio. Users can enable or disable audio recording through the dashboard settings. Organizations can configure this feature to meet company requirements or to ensure compliance with industry-specific regulations. Audio recording can be used in vehicles and worksites via connected cameras with audio capabilities.

Updated June 3, 2025 at 1:19 AM

Samsara 2026: Benefits, Features & Pricing

Written by Laura Burgess

Content Analyst

Edited by Caroline Rousseau

Senior Editor

Wondering if Samsara is right for your organization?

Our GPS Tracking Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Samsara

4.5

(879)

Pros:

Real-time tracking
User-friendly interface

Cons:

Billing issues
App glitches

Pricing

Pricing available upon request

What is Samsara:

Samsara is a platform that provides real-time visibility into physical operations through the use of the Internet of Things (IoT). Samsara can be used for fleet management and optimization, equipment monitoring, and vehicle telematics.

Why we like Samsara:

On Software Advice, Samsara is the most requested by small businesses with under 49 vehicles, earning the title of Best for Small Business on the Best Fleet Management Software of 2025 list. It is also listed on the 2024 Top GPS Software FrontRunners report. The top features that reviewers cited are vehicle tracking, vehicle cameras, and a hassle-free installation process.

Who should use Samsara:

Samsara is recognized as a top choice for small businesses with fleets under 49 vehicles. The platform also offers scalable solutions that can be customized for larger enterprises looking to optimize operations through increased fleet visibility and data-driven insights.

Samsara Screenshots

Samsara Overview

Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and insights into fleet activities. The platform features tools for real-time visibility into vehicle location, including live traffic data and route analytics. Additionally, its tools aid in managing the fleet's performance by allowing adaptation to changing conditions through re-routing of vehicles and direct communication with drivers via the Samsara Driver application.

Samsara provides alerts related to idling, speeding, engine faults, battery levels and geofe...

Samsara Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Samsara Features

Drawn from insights across 879 verified reviews, we've outlined Samsara's best and worst rated features and how they stack up against the average rating.

Samsara's score

Category average

Samsara's Best Rated Features

Service History

4.83

3.97 category average

Real-Time Data

4.83

4.28 category average

Monitoring

4.77

4.60 category average

Samsara's Worst Rated Features

Maintenance Management

1.57

3.40 category average

Routing

2.81

3.80 category average

Incident Reporting

3.0

3.40 category average

Popular features found in GPS Tracking
Asset Tracking
Historical Reporting
Real-Time Monitoring
Routing
Vehicle Tracking
More features of Samsara
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
API
Audio/Video Recording
Audit Trail
Barcoding/RFID
Carrier Management
Communication Management
Compliance Management
Customer Database
Customer Management
Customizable Forms
Customizable Reports
Data Visualization
Dispatch Management
Document Management
Drag & Drop
Driver Logs
Driver Management
EDI
Emergency Dispatch
Employee Management
Fleet Management
For Drivers
For Freight Operations
For Schools
Fuel Cost Management
Fuel Management
Fuel Tracking
Geofencing
Geographic Maps
Geolocation
GIS Integration
GPS
Heatmaps
IFTA Reporting
Incident Reporting
K-12
Live Driver Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile Access
Mobile App
Monitoring
Order Tracking
Performance Metrics
Playback Controls
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Records Management
Refund Management
Remote Access/Control
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Route Management
Route Optimization
Safety Management
Scheduling
Search/Filter
Self Service Portal
Service History
Shipment Tracking
Shipping Management
Technician Management
Third-Party Integrations
Time Tracking
Transportation Management
Trend Analysis
Trip Logs
Truckload Management
Vehicle Information
Vehicle Maintenance
Vehicle Management
Video Analytics
Video Capture
Video Management
Video Streaming
VIN Lookup
Violation Tracking
Work Order Management

Samsara Integrations

Based on 879 verified reviews, we've identified products most frequently integrated with Samsara.

Coast

Integration rated 4.3 from 4 reviews

Drivewyze

Integration rated 4.3 from 3 reviews

Trimble TMS

Integration rated 3.0 from 2 reviews

TMW.Suite

Integration rated 3.0 from 2 reviews

TransPlus

Integration rated 4.5 from 2 reviews

Toro TMS

Integration rated 4.5 from 2 reviews

See all 93 integrations

Samsara Key Sentiments

We analyzed 879 verified reviews for Samsara to find out what actual users really think.

Most Positive Sentiments

Fleet management

59% Positive

30% Neutral

11% Negative

Reviewers highlight Samsara's fleet management capabilities for optimizing fleet performance and ensuring accountability. They find the real-time tracking, detailed analytics, and operational efficiency beneficial. The implementation team is also praised for their support during the setup process.

Customer service

59% Positive

15% Neutral

26% Negative

Users appreciate Samsara's customer service team for their willingness to help and follow up on tickets. They find the sales and technical support teams knowledgeable and ready to assist throughout the implementation process. However, there are a few instances of users experiencing slow response times, unhelpful support staff, and being ghosted by support members.

Vehicle tracking

49% Positive

47% Neutral

4% Negative

Users find Samsara's vehicle tracking capabilities impressive, with real-time tracking and high accuracy. They appreciate the ability to monitor their fleet efficiently and provide accurate delivery times to customers. The tracking features and detailed analytics help users manage their operations more effectively.

Least Positive Sentiments

Truck management

35% Positive

52% Neutral

13% Negative

Users appreciate Samsara's truck management features, including vehicle diagnostics and fleet visibility. They find the system helpful for pre-diagnosing issues and monitoring fuel levels. However, some users face challenges with diagnostic accuracy and tracking precision.

Vehicle cameras

46% Positive

42% Neutral

12% Negative

Reviewers praise Samsara's vehicle cameras for their high-quality footage and ease of installation. They find the dash cam features helpful in providing evidence during incidents and improving driver safety. The camera system's reliability and clarity are highly valued by users.

Driver management

47% Positive

35% Neutral

18% Negative

Reviewers find Samsara's driver management features useful for monitoring driver behavior and real-time location. They appreciate the user-friendly system and the simplicity of the driver app. However, some users encounter issues with driver training features, communication, and HOS management.

Samsara User Reviews

Overall Rating

4.5

Ratings Breakdown

70%

20%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.2

Functionality

4.4

Courtney J.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

10 out of 10

I give Samsara a 10 out of 10. Their technicians have quick response, are always polite and professional. Even with the updates I am still able to navigate not only the dashboard, but the Fleet app as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am still a huge fan of the safety inbox and real time alerts as well as the cameras. We have now used footage to dispute damage claims and com out victorious. I am looking forward to the newer features that are coming out.

Cons:

I least like the self-coaching feature. The safety department I am in is small, and we review footage daily, but do not have the time to coach each driver. I wish that the self-coaching feature would not allow the driver to skip the assigned lessons.

Reasons for switching to Samsara

We used two programs and Samsara does everything in one application.

Jeff B.

Verified reviewer

Consumer Services

201-500 employees

Used daily for more than 2 years

Reviewed February 2026

A trusted partner for promoting vehicle and driver safety

Overall, they have provided a great service to our fleet, and we see value in continuing our partnership.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Samsara offers a very comprehensive vehicle safety management system combining reliable GPS tracking capabilities with AI-powered and assisted driver monitoring capabilities to help keep drivers safe in the moment and reduce accident risks. The equipment is durable, fast, and provides audio minders to drivers when they are demonstrating negative behaviors (ex: looking at their cell phones, speeding, not wearing a seatbelt, etc.). The dashboard for tracking vehicles across numerous states and geographical regions is very user-friendly. Recorded date from accidents or near-miss events can be easily obtained and is helpful for training and liability purposes. Lastly, the enhanced monitoring components help track vehicle health telematics like engine hours, battery effectiveness, and mileage. Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for preventative and periodic maintenance.

Cons:

On occasion, we have had lapses in the availability of video data from key events, and this has made it harder to settle accident cases. Whether these lapses were caused by tech issues or internal errors is still not clear. The customer and tech support divisions are typically very responsive, but in some cases, they are slow to reply or initiate support efforts. I believe this is partly due to the timezone difference between Samsara and my company. I will say that whenever we have had an issue that we deemed serious enough to escalate to higher levels of support, they have been very responsive.

Reasons for switching to Samsara

CEO liked features of Samsara better than Azuga, on recommendation from his insurance carrier

Lisa L.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

Competitors have tried to woo us away from Samsara, none have succeeded.

Again, great experience from when we signed up to daily use. Many competitors have tried to woo us away from Samsara, none have succeeded.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use is what I like most about Samsara. From acquisition to day to day use the team has been great. I like that they check in periodically to see if there is more that than can do and that the support desk is just as friendly.

Cons:

Up until recently they didn't have a good inexpensive option for basic trailer tracking and that was a huge con for us. They recently added the AT11's and now that con is gone. :)

Reasons for choosing Samsara

We chose samsara because of the many options for tracking as well as features offered.

Reasons for switching to Samsara

We had difficulties with the service level of Azuga and that it was a desktop model and not a mobile model at the time.

Mark A.

Verified reviewer

Farming

201-500 employees

Used daily for less than 6 months

Reviewed December 2025

Samsara has been a great addition to my company!

My overall experience has been great. I like what I see and as I stated earlier, Samsara will make my company safer. I fully believe that our CSA score will improve because of this system. Drivers are held accountable for their actions, and in most cases, there is no disputing it.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

My company just got started with Samsara. In the short time that I have had Samsara, I'm extremely happy. We have the front facing camera in our setup. I love the safety notifications that I receive when a driver gets outside of the parameters that are set up. It holds the drivers accountable and there is no arguing with video evidence. We have had a few bugs and issues to work through, but the customer support has been really good. The conversations with customer support has been pleasant and our issues are resolved in a very timely manner. The ease of use for the drivers has been better than I expected. The drivers have been frustrated, but the reason for that is that this system holds them accountable and there is no disputing it. Samsara will make my company better!

Cons:

Quite honestly, at this time I don't have any "cons" for the system. Like any new system, there is a learning curve. I'm a warehouse manager who also drives as needed so I get a lot of hands on usage that some managers might not get. I know exactly what the drivers are usually talking about and can work through stress points rather quickly because of that. I'm not involved with the billing and invoicing, so I can't speak to that piece, but as a location manager, I couldn't be happier with the visibility that I get for my drivers.

Reasons for switching to Samsara

It was a company decision to move forward with what we felt was a safer and more comprehensive system. I feel as a new user that I'm only scratching the surface of what is all available to me. What I have seen so far has impressed me.

Shannon B.

Verified reviewer

Construction

201-500 employees

Used daily for more than 2 years

Reviewed January 2026

Samsara Review

Since switching to Samsara we have I have been pleased. The gateways are easy to install, the website is easy to use, and there are mobile options for our employees on the go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use, and the customer service that is provided. If i ever face any issues they are quick to resolve the issues.

Cons:

The app is not as user friendly as the desktop version. I wish there was a way to see descriptions of the assets when on the app.

Reasons for switching to Samsara

Ease of installation, access to a dashboard on both PC and mobile.

Kenneth P.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Reviewed January 2026

A Game Changer

Samsara has been a real game changer for us, from technology to the compliance piece, it has been an extreme improvement over the last provider.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use and the hardware could not be easier to install. When we do have a problem the support team is great!

Cons:

I would like to be able to see times along the vehicle route so we can quickly see at what time they where at a specific point on the map. Also the mobile app does many updates that take too long to restart the app.

Reasons for choosing Samsara

Their payment plan was not ideal, also they were more geared toward trucking

Reasons for switching to Samsara

Zonar had compliance issues and many hardware issues

Greg B.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for less than 2 years

Reviewed January 2026

Fleet Manager

Overall it has been good, but there has been some issues especially with the CTC getting approved in Ca.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is good and the dashboard is easy to read. It's easy for our drivers to log in and do their DVIR's.

Cons:

That they still are waiting for the CTC's to get approved in Ca. I know it's a cable thing for the Hino trucks, but considering a majority of our trucks are Hino's, it's a little frustrating.

Reasons for choosing Samsara

Customer service and the technology at the time seemed much better.

Reasons for switching to Samsara

Due to dual facing cameras and the connectivity is much better with this product.

Ned S.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

Fantastic visibility

it has been great so far, ease to use and train on. Reports very easy to use and keep track of items

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very easy to use, the dashboard and access to everything make is very simple and mobile apps keep me connected on the go

Cons:

lack of ability to be a little more mobile should I have a vehicle down and being able to track a sub/rental

Reasons for choosing Samsara

have used before and knew it's capabilities

Reasons for switching to Samsara

needed a more intuitive system that allowed more visability

Igor N.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Best transportation solution available!

We have been using Samsara for the past 6 years, and came through some harsh times together. This guys are willing to go extra mile to ensure overall satisfaction!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Samsara is way beyond the telematic partner, providing comprehensive 360 degree solution to our business.

Cons:

It might be a little bit pricey at the beginning but once you get into it, you will figure out how to optimize cost and ROI

Reasons for switching to Samsara

3G sunset, and had to switch over to newer version of equipment. BYO Device was a deal breaker for transition.

Ammar A.

Verified reviewer

Automotive

501-1000 employees

Used daily for less than 2 years

Reviewed February 2026

Description of Samsara.

Samsara is one of the best keep track of applications and websites. Especially for those drivers who are beginners. They can use it in a very simple way, and the fleet user as well. Thanks for giving us this amazing app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way we track the unit. Easy to use And the it shows the history of units we follwing them everyday

Cons:

The thing we like in Samsara is the headlight. and organization. And the thing we like more is accuracy.

Reasons for switching to Samsara

Your company has a good reputation, and it's become so familiar to the staff.

Showing 1 - 10 of 879 Reviews

See All Reviews

Samsara FAQs

What does Samsara software do?
Samsara provides real-time data on vehicles, equipment, and sites through the use of GPS tracking, cameras, and sensors. The platform uses this data to help businesses improve safety, efficiency, and sustainability. Information from IoT devices helps inform data-driven decisions for operational optimization.
Does Samsara record when the truck is off?
Samsara Dash Cams record based on configured triggers, including vehicle movement and engine start, or if a driver manually starts recording by pushing the Panic Button or dash cam button. Recording stops 10 minutes after motion ceases. However, users can enable a Parking Mode that allows the dash cam to record up to 12 hours before or after a trip has ended.
What companies use Samsara?
Samsara works with companies in a number of industries, including transportation, construction, warehousing, manufacturing, and government. Notable customers include DHL, Liberty Oilfield Services, PODS, Roto-Rooter, XPO, and the City and County of Denver. The platform is a good fit for companies that need to monitor, manage, and optimize vehicles and equipment.
Can Samsara cameras record audio?
Yes, Samsara can record audio. Users can enable or disable audio recording through the dashboard settings. Organizations can configure this feature to meet company requirements or to ensure compliance with industry-specific regulations. Audio recording can be used in vehicles and worksites via connected cameras with audio capabilities.