All Towbook Management Software Reviews
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Towbook Management Software Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.8
Value for money
4.8
Functionality
4.8
Pros
"It was easy to sue once i got the hang of it, and I liked that it was flexible and whether I was speaking to a stranded customer, a towtruck driver, or an insurance/roadside assistance company, the program had all the tools I needed to navigate for drivers, give customers eta's and find available drivers for companies setting up assiatkce for their customers."
"The driver apps are easy to use as well."
"Its been easy to use and with constant updates just keeps getting better."
Cons
"I do not blame towbook alone however for the issues as some were caused by internet connectivity, but still it was frustrating and counter productive"
"My biggest gripe and reason for writing this review is to inform customers before they get locked into a company whose customer service is obviously going downhill. "
"Customer support has gone downhill in 2023. "
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