All BOSSDesk Reviews
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BOSSDesk Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.8
Value for money
4.7
Functionality
4.4
Pros
"great product for tracking tickets and hardware throughout the enterprise and getting the ticket to the right person or persons."
"Its simple process enables customers to notify agents of requests along with asset tracking."
"I appreciate their responsiveness to customer feedback and offer personalized sessions to help both new and existing customers tailor the application to their needs."
Cons
"The biggest con is the reporting — not that it isn’t there, but that it lacks power and customization."
"Its a lesser known ticketing system so alot of RMM tools dont have native support for API."
"Lack of integration with apps."
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