All OpsGenie Reviews
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OpsGenie Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.6
Value for money
4.3
Functionality
4.5
Pros
"It’s a reliable and flexible incident management platform that helped improve our response times and on-call coordination."
"It also allows them to acknowledge alerts and manage things via a simple Slack command."
"The user-friendly interface and customizable alerting rules make OpsGenie a valuable tool for incident management."
Cons
"I am concerned about what the migration to Atlassian is going to do for the app and the integrations."
"Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated."
"The user interface can be a bit overwhelming at first, and it takes some time to get used to all the features."
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