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Ease-of-use
2.5
Customer Support
2.8
Value for money
2.8
Functionality
2.9
"Maintaining database is great when it works correctly! If one person is not following SOP it makes it a nightmare."
"I have worked with many scheduling systems in my career, and it is easy to use with the mapping and ease of moving patients from clinician to clinician."
"We knew with this change it would dilute the attention some since HCHB has a lot of customers but all and all they do an excellent job still giving us the attention we need to be successful on the product and the implementation team was top notch."
"In both instances I went from a platform that was not amazing but was quite usable, to a platform that forced me to do every part of my job twice, and did nothing to help me along the way."
"No one in the back office can make this work. Yet those of us in the filed mus5 rely upon the back office to load visits."
"For example, when adding clinicians to the clinical tab, you can only add one person at a time, this is so inefficient for my staff, when you need to add a whole 20-person care team that is a 20 minute task for one client."
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