All Beds24 Reviews
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Beds24 Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.6
Value for money
4.8
Functionality
4.7
Pros
"I did had to build quite a bit of software layered around Beds24 to get the functionality I needed that they do not have, such as a customer portal where customers can register, sign a legal agreement, and a check-in app to distribute key codes. But no complaints there, the API from Beds24 is top notch."
"I was able to properly configure and set up our entire business flow with Beds24, and literally for every issue I encountered I was able to find a work around."
"Very reliable property and channel synchronization, which is critical for daily operations."
Cons
"I will also say that their help system is a limiting homegrown solution where you cannot properly attach URLs or any image attachments, it's not really what one expects for 2025 style support, making the process of getting help cumbersome and difficult."
"For example, our booking engine for one of our property started to load units from another property upon checkout even though the other property has nothing to do with the booking engine, trying to get help was practically impossible."
"It’s only available in my iPad, which is a hassle as I need to be mobile and I can’t have my iPad with me all the time. But yesterday, the entire account is not accessible in any device. "
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