All Hotelogix Reviews
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Hotelogix Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.5
Value for money
4.4
Functionality
4.3
Pros
"Overall, Hotelogix to be a powerful, feature-rich, and reliable cloud-based Property Management System (PMS) that streamlines hotel operations, from reservations and channel management to reporting, with exceptional customer support often highlighted as a major strength."
"The PMS is exceptionally stable, and the real-time syncing across channels has significantly reduced overbookings and manual errors."
"There are certain modules where having more flexibility would help streamline the workflow, especially for properties with more specific operational needs."
Cons
"product designed without basic understanding of front office and reservation operations, useless implementation managers providing lectures instead of solving problems, charged for additional 3 months fees without approval, promised a 1 month extension to the first 3 months to solve problems and charged "forgetting" the promise."
"We are unable to keep our company credit card active with the fear they might charge again anything without any authorization or approval."
"Mr. [sensitive content hidden] promised to extend the first 3 months fully paid term of 1 month, but forgotten, and charged us cheating and taking other 3 months without our permission on 28 February."
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