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ResNexus Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.8
Value for money
4.6
Functionality
4.7
Pros
"The system does what I need as a small hotel owner, and seems to have many options available as we grow (such as the ability to provide codes for automatic door locks)."
"I appreciate the ability to easily block off days at a moment's notice. When any issues arise, our representative always responds with a call within a reasonable amount of time."
"I work closely with a property management professional throughout the year that helps me put together monthly packages or discounted deals for guests that we can put onto the booking engine and/or do a mass email marketing campaign out to my clients."
Cons
"The system is 100% closed, no API access, and very limited channel choices."
"My past system had me manually adding from other platforms with the risk of double booking and angry customers."
"Some guests have had problems with the online booking engine. When selecting a room, if unavailable, they assume nothing is available."
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