All Spidergap 360 Feedback Reviews
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Spidergap 360 Feedback Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.9
Value for money
4.7
Functionality
4.6
Pros
"None of this is a deal-breaker, but there are certain small features that could be nice additions, especially for customers like us who manage various client 360s (instead of internally-ran 360s)."
"Customer Service is extremely helpful, transparent, thorough, professional, and quick to respond during their business hours (I had tons of questions before signing up and they had lots of patience answering them all)."
"The visual spidergap diagram helped to quickly identify areas that needed focus and the qualitative, free-form sections enabled employees to provide specific examples which gave more depth and meaning to the ratings."
Cons
"Other than that, it can't find another area that is weak!"
"I struggled with getting the time line planned out, I did not find that particularly intuitive"
"It paints a depressing picture for territories for development, and doesn't consider that the criticism is comparative with any remaining input."
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