Wazoku 2026: Benefits, Features & Pricing

The business relationship with Wazoku is one of the best experiences I have had in my entire professional career. The people and the management team are very committed. It’s Onboarding team ensures a smooth introduction. The support of the ongoing process by the Customer Success team helps in every situation. Their task is to support users in achieving their objectives. We have always received useful and easy-to-implement information, tailored to the respective inquiry. What distinguishes Wazoku is the unrestrained will to bring success to the customer and get the most out of using the platform.

We aim for in excess of 10% of our suggestions to reach fruition and, in the Royal Navy, using this software we have reached a success rate of 15%. Most of the changes have been changes which impact upon operational performance or a saving of the manpower resource and we believe this is where our attention ought to be focussed. We also have very simple suggestions which have wide ranging benefits - just this week we developed a device for opening doors safely during the current pandemic - we also 3D printed the devices for distribution to our people.

The product has capabilities beyond our current scope which would appeal to organisations with more universal online access. The product was lumpier at the start than it is now and the people at Wazoku actively respond to customer input and requirements. Idea Spotlight is no panacea but has opened up a channel for us that enables effective capture of the creative input from employees, tracking of progress, allocating ownership, maintaining the loop, and drawing projects and those involved with them to their conclusion.

It has been great to work with Wazoku team during the last 4 years.The team has been responsive and the platform is already entrenched in the culture of the company.

Financial RoI Improvements in quality of services Improvements in people engagement

Wazoku's Idea Spotlight was chosen to help run Aviva's Customer Cup - a global tournament that looks to find the most innovative and customer-orientated ideas from the employees. Setting up the Customer Cup on Idea Spotlight was easy. The Customer Cup has a number of input stages from participants and assessment periods when ideas are judged. As the structure of the tournament was known in advance it was possible to set up Idea Spotlight to reflect these stages. The online forms used to capture relevant information from participants can be customised and this uses drag and drop functionality - all pretty intuitive. The customisation of the homepage was probably more limited than we would have liked as an organisation that is very protective of its brand. We wanted more control over elements like the font and language used in some of the navigation buttons. This product enables Aviva to automate the collection of ideas and maintain a repository of ideas submitted for all staff to view. An improvement on the more labour intensive approach used before. This platform not only allows employees to register their own ideas but also comment and vote on ideas from others. This collaborative element was something untried before in the Customer Cup but has both proved popular amongst employees, has helped raise awareness and improve ideas. It is possible to extract reports from the system based on whatever data is put in. These reports are rudimentary csv spreadsheets so the user needs to tidy these up if they wish to share with a wider audience. Wazoku's support team are very responsive with prompt answers to queries so customer service is a real plus. Overall a really good experience both in terms of the Idea Spotlight and the people at Wazoku. One star taken off the Overall experience because we'd have liked even more customisability - something I understand is coming with a refresh of the user experience. An example of Wazoku listening and reacting to feedback they receive from their clients.

Really positive. It's a user-friendly platform that's versatile enough to cover any kind of project development. Getting it set up and functioning was surprisingly easy.

Ideas and decisions to work on ideas are now stored in one place. the whole Company is reachable and documented in space.