All ShipMonk Reviews
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ShipMonk Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4
Value for money
3.9
Functionality
4.1
Pros
"Their fulfillment is quite fast, 1-2 day processing and shipping, we ship a large volume and they are still able to keep up."
"His quick response time and attention to detail are unmatched. Despite his busy schedule, he always makes time to personally oversee the handling of my company's shipments."
"The dashboards make the management of my inventory and orders easy."
Cons
"Custom projects take forever, ofter months. If you ever want to leave the process to get your goods out of Shipmonk takes 6+ months and they will charge you minimum fees, + storage fees the whole time and will never address any billing issues."
"Eventually, they charged us for three pallets for our inventory pickup, even though we didn't use any pallets, and the small box we had them dispose of was due to their forgetting to include it in our pickup. "
"Chat support is not always available delaying response time."
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