All RealPage IMS Reviews
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RealPage IMS Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.6
Value for money
4.4
Functionality
4.3
Pros
"The Investment Summary Statements were one of the main reasons we were excited to use IMS, and the customization of the statements again fell short of our expectations, so we needed to implement a third-party vendor who could grant us our Summary requests. "
"The ability to fund and have investors fill out the esignature agreements and have that connect with the investor portal side, is so helpful and a great time saver."
"I did feel like the implementation process was a lot of work with putting our data in a format that could be uploaded to IMS, but after that hurdle was overcome-- it was mostly smooth sailing."
Cons
"There were just a lot of missing features like the ability to collect ACH payments within the portal and the ability to seamless verify our investors' accreditation statuses."
"There is no multifactor authentication available (MFA), no follow up email to tell you a change has been made to your account and there is no session timeout when you close the browser. "
"At this time, IMS is not able to calculate the distribution for both time periods. "
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