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Jitterbit

Jitterbit 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Jitterbit
Jitterbit
4.4
(45)

Pricing

Pricing available upon request

About Jitterbit

Jitterbit empowers productivity and performance by automating critical business processes for faster, more informed decision-making.

Jitterbit’s Harmony is the only platform to seamlessly combine the power of integration, API Management, EDI, and no-code app creation to amplify the value of on-premise, cloud-based, and SaaS systems and accelerate the digital journey.

The Jitterbit Solution pairs best-in-class technologies with the experience and expertise of engaged subject matter specialists and thought leaders.

Thousands of organizations worldwide rely on Jitterbit’s 20-plus years of expertise, award-winning technology, and extensive partner network to help them save time and money, remove friction, and mitigate risk, without compromising the human experience.

Your journey is our journey. What makes Jitterbit stand out in the market is that we deliver exceptional technology, service, and expertise all at once to meet and support customers wherever they are in their digital journey.

Jitterbit Screenshots

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Jitterbit Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Jitterbit Features

    • Popular features found in Integration
      API
      Configurable Workflow
      Dashboard
      Data Connectors
      Data Extraction
      Data Import/Export
      Data Management
      Multiple Data Sources
      Reporting/Analytics
      Third-Party Integrations
      Web Services
      Workflow Management
    • More features of Jitterbit
      Access Controls/Permissions
      Accounting Integration
      Active Directory Integration
      Activity Tracking
      Alerts/Notifications
      Application Management
      Authentication
      Business Process Automation
      Business Process Control
      Cloud Data Integration
      Collaboration Tools
      CRM
      Database Support
      Data Integration
      Data Mapping
      Data Migration
      Data Security
      Data Synchronization
      Data Transformation
      Drag & Drop
      eCommerce Management
      Email Management
      ERP integration
      ETL
      Event Logs
      Event Tracking
      Help Desk Management
      HR Management
      Integration Management
      Integrations Management
      Mobile Access
      Monitoring
      No-Code
      Payroll Management
      Point of Sale (POS)
      Pre-built Connectors
      Process Change Tracking
      QuickBooks Integration
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Reporting
      Real-Time Updates
      Rules-Based Workflow
      Sales Management
      SMS Messaging
      Social Media Integration
      Templates
      Usage Tracking/Analytics
      User Management
      Web/Mobile App Development
      Website Integration

    Jitterbit User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    51%

    4

    40%

    3

    9%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.3

    Customer support

    4.4

    Functionality

    4.4

    Ali's profile

    Ali T.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2019

    Ease your Integration

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source.
    Cons:
    There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software

    Read More

    JB

    Julianne B.

    Verified reviewer

    Hospital & Health Care

    1001-5000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed December 2019

    Fantastic Salesforce ETL Integration Application

    5

    We have several scheduled integrations between an internal SQL database and Salesforce and have been very happy with the Jitterbit application.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth. The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours. Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.
    Cons:
    We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone.

    Reasons for choosing Jitterbit

    Jitterbit has a faster implementation and maintenance time for teams that do not have dedicated developers.

    Reasons for switching to Jitterbit

    Ease of use for integrating to Salesforce.

    Read More

    KW

    Konrad W.

    Verified reviewer

    Higher Education

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2023

    Best for simple integrations; not recommended for complex ones

    3

    Note that we decided to exclusively use Cloud Studio as Jitterbit plans to decommission the desktop studio application eventually. Jitterbit is a clever idea for a product which could make simple, 1:1 file integrations graphical and easy to understand, but for our integrations it is not as reliable or as efficient as simply using an established programming language. We had hoped that it could replace all of our existing integrations and even be turned over to users outside of IT, but what we discovered was that all of our integrations require programming experience and are not maintainable by users.

    Ratings Breakdown

    2
    Ease of use
    1
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    It is fairly easy to make initial connections to other systems using Connectors. Variables can be used in connection setup to easily swap out configuration. Entire JSON data structures can be stored to a single variable and passed into other components.
    Cons:
    None of our integrations could be created without using the proprietary scripting language on some level, which sometimes suffers from data type conversion problems. Complex integrations require large amounts of esoteric scripting and managing large amounts of global variables. Lack of appropriate variable scoping often introduces bugs. Error/exception handling must be done manually--there is no try/catch feature. Notification queue type integrations are especially difficult to create. Jitterbit professional services advised against letting projects grow too large as they can become corrupted.The Cloud Studio interface will often silently time out leading to strange behavior or sudden return to the login screen. Projects cannot be tracked by git or other source control. Some changes to project components save automatically making it easy to accidentally break something. JSON schemas cannot be built with the GUI from scratch; you must instead past in a sample, and then you can edit them.The management interface for viewing logs is currently awkward and buggy, requiring manual typing out of filters. Filter wildcards behave inconsistently. A big update to this interface is said to be on the way.

    Reasons for choosing Jitterbit

    Pricing

    Vendor Response

    Konrad, thank you for taking the time to leave your honest feedback. We are disappointed to hear you've experienced so many roadblocks in your time using our product. We will reach out to you directly to better understand the issues you encountered so we can work to correct them.

    Replied October 2023

    Read More

    OD

    ONeil D.

    Verified reviewer

    Medical Devices

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed July 2022

    ATI_Jitterbit_Review

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The most important feature that got me interested in Jitterbit was the ability to communicate between multiple endpoints. It provided a means to provide an automated solution for a process that was manually done previously on a daily base. I did not find the tool difficult to learn. It provide a means to address our integration issues between standalone systems.
    Cons:
    I do not have any complaints currently about the product because it is the first of it's kind that I have used. In my mind, I still have a lot to learn to efficiently use and master the tool so I view any encountered issues as an obstacles that I haven't mastered as yet.

    Read More

    CB

    Chad B.

    Verified reviewer

    Higher Education

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2019

    Great Product, Great Service!

    5

    We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable.
    Cons:
    I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices.

    Reasons for choosing Jitterbit

    Ease of use and price point.

    Read More

    VR

    Verified
    Reviewer

    Real Estate

    501-1000 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2018

    Jitterbit makes out integrations possible

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to set up and render, we use Jitterbit to connect data to our CRM platform for ad hoc requests. It has significantly reduced the amount of time spent for our data entry teams in order to get information delivered to our end users.
    Cons:
    It can be a bit bulky with a lot of different features which makes it more difficult to train someone initially as part of an onboarding experience. The error messages could also provide better detail when an upload is not properly loaded.

    Read More

    VR

    Verified
    Reviewer

    Political Organization

    51-200 employees

    Used weekly for more than 2 years

    Review source

    Reviewed January 2018

    Takes the human error out of processes

    5

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I love that this can connect most of our tools. There are still a few it's not working with, but for the most part this has vastly improved some of our data integration processes. It gives us more time to focus on what humans actually need to do -- THINK.
    Cons:
    It's still not where I want it to be in terms of how many tools it connects to. I'd also like more customization out of how we can connect tools. I understand there are API limitations, but if automation is the goal, there is a lot more we can automate.

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    51-200 employees

    Used unspecified for less than 2 years

    Review source

    Reviewed September 2015

    generally ok

    3

    In order to connect your internal applications, connect with external systems, etc. you need a one-stop hub that can handle it. JitterBit can definitely do it and they give what they promise. It's a pretty OK solution and it's easy enough to use, but for the cost of it I expected a tremendous amount more and I would rather go with a more comprehensive platform even if it meant sacrificing some usability. The real value add here comes in if you need to constantly change things as that's the part that's easy.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    2
    Customer support
    icon
    Pros:
    - Simple interface - Decent collection of endpoint options - Willing to take on their competitors' features if you challenge them to it
    Cons:
    - Extremely expensive considering quality of support and flexibility - Performance is OK, but there is a bit to be desired in terms of general functionality

    Read More

    VR

    Verified
    Reviewer

    Business Supplies and Equipment

    201-500 employees

    Used weekly for less than 2 years

    Review source

    Reviewed December 2018

    Premium iPaaS Solution

    5

    Overall, I am 100% satisfied with the tool. It's relatively easy to set up and there is so much it can do, that the more I use it, the better our other systems function.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Jitterbit is extremely intuitive, and has a ton of resources that help you build the correct integration solution for your business needs. Jitterbit's native language makes it simple to customize your solution when needed. It is a very powerful tool with minimal technical lift.
    Cons:
    Jitterbit can be too powerful sometimes. Depending on what systems you are using, it can effortlessly expose your API limits and potentially cause a headache if your projects aren't tested properly. With great power comes great responsibility!

    Read More

    Paul's profile

    Paul A.

    Verified reviewer

    Telecommunications

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed July 2018

    Simple to use, and it works!

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    I used Jitterbit to connect our in-house custom ERP system to Salesforce and was surprised at how easy it was to set up.
    Cons:
    I truly honestly cannot say that I found any. I used it for a specific task and for that task it worked.

    Read More

    Showing 1 - 10 of 45 Reviews

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