ConnectWise RMM vs Domotz: Which is best for you?

Overall, CW RMM provided a reliable and easy to use monitoring and management tool with the integration options we needed to continue adding value to our managed service offering. Plus, we were already a Screenconnect remote access client before the CW acquisition, so it was one less thing we needed to learn how to operate and administer.

it does not update smoothly and causes system outages then left dozens with webroot core components runing when uninstalled the only way to get rid of them is in front of pc in safe mode running command line commands .

Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive.

Be warned if embarking on Domotz, Aruba Instant-On devices cannot be monitored with SNMP if you enroll them in Instant-On. While this is more specific to my environment, it does highlight that it may not be for everyone.