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ConnectWise RMM vs Domotz: Which is best for you?
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Features
- Connectwise RMM is a great tool to manage all clients in one place and you can have policies set up to deploy and manage features on a client per client, or package basis.
- One time I asked if there was a document showing how the entire system modules were "intended" to be used (e.g. system lifecycle: Quote to purchase to opportunity to converting into sales orders, agreements, and tickets) and that wasn't available which made it challenging to develop processes and best practices.
- Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive.
- Be warned if embarking on Domotz, Aruba Instant-On devices cannot be monitored with SNMP if you enroll them in Instant-On. While this is more specific to my environment, it does highlight that it may not be for everyone.
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