All ALVAO Service Desk Reviews
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ALVAO Service Desk Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.4
Functionality
4.4
Pros
"The solution allows us to be more efficient than we might otherwise be, and its user interface and features are far better than the previous ticket systems I have used."
"Alvao servicedesk has a great integration with MS Outlook which is a fantastic option that saves time and makes it more approachable."
"Also implementation was pretty quick and the team was realy helpful with initial setting and also with further technical support."
Cons
"Before ALVAO we got all requeste by phone, emails or in person, making difficult to manage it."
"not comfortable to do interface with another SQL database"
"In some cases bad license terms and pricing"
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