All CosmoLex Reviews
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CosmoLex Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.5
Functionality
4.4
Pros
"It keeps billing, trust accounting, and case management in one place, which helps streamline workflows and reduce the need for multiple platforms."
"It covers most of the essentials well and keeps things organized, but it could benefit from additional functionality and performance improvements."
"It has been very easy for me to create a matter, do my billing and invoicing, and the client portal is a nice touch that makes my clients believe that our office is sophisticated."
Cons
"Final straw for me was when they locked me out for alleged billing errors, even though from my end they were collecting money from me every month."
"Customer service can feel like they are more interested in "closing the ticket" than solving your problem."
"Invoicing used to be good but has gotten more difficult with recent updates."
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