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Chatbase vs Continually

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Updated December 13, 2025

Chatbase vs Continually: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00

per month

£135.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Chatbot
4.38
Natural Language Processing
4.38
Automated Responses
4.21
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Chatbot
4.17
Live Chat
3.83
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Integrations
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Pros / Cons
  • Affordable pricing and excellent customer support make Chatbase an indispensable tool for businesses of all sizes, delivering real value and efficiency in communication - a quick way to get your business supercharged with Artificial Intelligence.
  • After we found out that they are not supporting more than 11 million characters, we cancelled the subscription, but they refused to refund us, even though we used it for 24 hours.
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  • It also integrates with appointment scheduling tools like Calendly which makes the work easier with lesser human intervention.
  • The product itself wasn’t bad although they stopped introducing new features and I believe they will be left behind the competitors in terms functionality and channel integration (facebook, whatsapp etc) BUT there is a more serious issue with the platform, their business ethics or better lack of it.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4.2/ 5
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad