Musoni 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Musoni

4.4

(13)

Pricing

Starting at €15,000.00 per year

About Musoni

Musoni is the cloud banking system specifically designed for microfinance. Musoni has over a decade of experience in helping financial organizations to digitalize and specialists in helping MFIs to launch new digital channels. Their solutions have been shown to help any financial institution to improve efficiency, quickly launch new products, and maintain an excellent customer experience.

Musoni is now used across 19 countries and available in English, French, Spanish, Portuguese, Mandarin, Myanmar, and Vietnamese.

Musoni Screenshots

Musoni Pricing and Plans

Starting price: €15,000.00 per year

Free Trial

Free Version

Basic

€15,000.00

per year

No plan information available

Musoni Features

Popular features found in Loan Servicing
Accounting
Amortization Schedule
Automatic Funds Distribution
Collateral Tracking
Compliance Management
Contact Management
Document Management
Loan Portfolio Management
Payment Collection
Reporting/Analytics
More features of Musoni
Accounting Integration
Activity Dashboard
Activity Tracking
API
Approval Process Control
Audit Trail
Auto Loans
Automated Decisioning/Underwriting
Borrower Management
Business Loans
Client Management
Configurable Workflow
Construction Loans
Core Banking
Customer Accounts
Customer Database
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Document Storage
Document Templates
Financial Analysis
Financial Management
Lead Management
Lending Management
Loan Management
Loan Processing
Monitoring
Mortgages
Multi-Branch
Multi-Currency
Multi-Language
Online Applications
Pipeline Management
Portfolio Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Retail Banking
Risk Assessment
Role-Based Permissions
Rules-Based Workflow
Scheduling
Secure Data Storage
Secure Login
SMS Messaging
Status Tracking
Student Loans
Task Management
Template Management
Third-Party Integrations
Transaction History
Transaction Monitoring
User Management
Workflow Management

Musoni Integrations

BankBI

Infobip

Musoni User Reviews

Overall Rating

4.4

Ratings Breakdown

38%

62%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.6

Functionality

4.5

Duko H.

Verified reviewer

Banking

11-50 employees

Used weekly for more than 2 years

Reviewed July 2021

Intuitive and fast/responsive loan management system for both simple and complex portfolios

Musoni is a great, solid and fit-for-purpose system with a knowledgeable and responsive team. SYPO has been able to serve thousands of clients faster and through innovative (eg, mobile money) products because of the functionality and flexibility provided by Musoni.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

+ Fast interface + Option to keep the system simple for simple portfolios, but ability to build out for more complex portfolios + Intuitive processes + Good customer service and willingness to tailor product for individual customers + Decent dashboards and report functionality + Great and well-maintained integration with mobile money and telecom providers (eg, seamless processing of mobile money transactions, SMS messaging)

Cons:

- Occasional lack of text / info fields on loan and client pages--which instead can only be accessed through report functionality (eg, reason for write-off) - Occasional outdated reporting functionality (eg, xls format, strange cell merging) - Limited self-serve loan processing automation (eg, algorithmic loan decisions or recommendations)

Reasons for switching to Musoni

Additional functionality of Musoni--in particular the integration with mobile money providers

Vendor Response

Thank you Duko for the warm feedback. We love working with you in Uganda and have always been impressed by the strength of the team and continued growth of the company. Fantastic that you benefit from the mobile money integrations already in place, and have been able to improve efficiency & reduce risk as a result.

Replied July 2021

Virginia S.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

VIRL Financial Services - Zimbabwe

Musoni system has enabled VIRL to reach out to the unbanked population in rural Zimbabwe with loans that are transforming lives in rural communities and therefore reducing urban migration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Musoni system is flexible and easy to use and this has enabled us the business to onboard clients faster and more importantly ensure that loan repayments are made on time which is a critical path for the business.

Cons:

On the financial module, we would like the option of multi currencies.

Reasons for choosing Musoni

I liked the personal touch by senior executive in Musoni at the point the business was considering the switch and the ability for them to listen to VIRL pain points and the willingness to solve our problem.

Reasons for switching to Musoni

The support function was lacking

Vendor Response

Thank you Virginia! It has been a pleasure to support VIRL over the last six years, especially through all the challenges in Zimbabwe. Looking forward to six years more!

Replied August 2021

Verified

Reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Reviewed July 2021

Musoni Product Review

Improved business efficiency; achievement of our digital inclusion goals for clients and staff alike; accurate reporting and data export that meets business needs; etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using this product at Standard Life Organization has given us the flexibility of managing several loan and savings products to suit our internal processes. The use of the DFA and CFA gives both our staff and clients alike the convenience of carrying out transactions seamlessly.

Cons:

The minimal features on the CFA is a serious downside to the extension of digital services to the unbanked.

Reasons for switching to Musoni

We needed a more robust system and one with accurate reporting.

Vendor Response

Thank you for the positive review, especially on the high quality of customer support. I am sorry you are frustrated by the minimal functionality on the CFA. The Client Facing Application (CFA) is deliberately meant as an entry level application and designed to be taken over by the organisations using Musoni who can then add their own specific functionality.

Replied July 2021

Faith M.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

Musoni Operationality

We have been able to degitalise our loan process and manage all branches even from a financial point of view. Musoni has made it easier to track all financial transactions remotely. Musoni has also helped us track the performance of the portfolio and the performance of loan officers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loan Management and processing is the best feature that Musoni has offered our institution. With the aid of Musoni, we have been able to digitalize our loan processes and reduce the time spent on assessment.

Cons:

The ability to track loans and introduce internal controls in the system.

Reasons for choosing Musoni

Musoni stood out as the viable option taking into consideration its functionality.

Vendor Response

Thanks Faith - it has been a pleasure supporting your organisations digitalisation and I'm pleased that you've seen active benefits in your portfolio management!

Replied August 2021

Raphael N.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Reviewed August 2021

MUSONI SYSTEM REVIEW BY JITEGEMEA CREDIT

I overall experience have been good with Musoni cant complain.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That is cloud-based can be accessed from anywhere provided you have internet connection and integration to their custom-made field officer app which make it easier for officers to operate from the field. The client app also makes it easier for the client to be able to access his loan details & saving details as well as apply for loans in real-time. I also like the reports being easy to retrieve or schedule for the management team and not forgetting the easy integration of the various system through their open APIs.

Cons:

Lack of 2FA which I believe they are working on with projected implementation first quarter of 2022.

Reasons for choosing Musoni

We wanted a cloud-based system and also a system that support is available in real-time. We also wanted a system that we could schedule reports and easily integrate systems such as CRB, SMS Module, M-PESA, etc which we have since integrated and believe we have fully achieved our intended goals.

Reasons for switching to Musoni

Vendor Response

Thank you Raphael for the positive review. Excellent to hear that Jitegemea has fully achieved all your intended goals, including digitalisation with the SMS module, CRB integration and M-PESA! Pleased to be supporting you :-)

Replied August 2021

Lovemore T.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

Musoni Core Banking System is the only digital way to go

Loan queries ,allocation of resources, addressing turn around times, less customer complaints

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has various features that make it usable for end users ,system admin, mobile apps and loan officer field app, working on off line mode helps where there is no connectivity. Musoni is easy to integrated with other third parties like payment gateways, websites, credit bureaus, virtual assistants or bots

Cons:

Failure to offer loan origination on their mobile app like uploading documents etc

Reasons for choosing Musoni

Musono flexible in payment plans, good service desk persone(IT support), more flexible to customize and meet custom requirements. Easy to integrate(open APIs).Recommended by big institutions like Zamfi,Rbz etc

Vendor Response

Thank you Lovemore for taking the time to write such a positive and detailed review. Great to hear you are fully utilising the digital field application and our open APIs for third party integrations.

Replied August 2021

Randall W.

Verified reviewer

Banking

51-200 employees

Used daily for more than 2 years

Reviewed August 2021

Top Class Support and Great Value for Money!

Musoni offers top class customer service support to ensure that we are then able to serve our end users with minimal disruptions. Their Help Desk and support teams are super proactive and each engagement that I have had with them makes me feel like they understand us and are really there to help us solve our pain points. They are continuously listening to feedback from customers like us and have been quick to deploy updates to the system that we have found to be very helpful in driving overall productivity of our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is simple and intuitive which means that less time is required for training staff both for staff on the back end, as well as those in the field who interface with the clients. The digital field application has been very helpful in increasing the overall productivity of our staff and we have been able to realize a dramatic reduction in stationery costs on account of the automation of the end to end loan process. The software also offers significant capability for customization to meet specific business requirements. The per customer pricing structure is also a definite plus because it is flexible enough to ensure that the marginal cost of the software is aligned to revenue growth, and therefore does not burden the business with a strict up-front fixed cost that would prove very expensive if the business does not scale rapidly.

Cons:

The UI while simple enough could be updated to have a more modern and fluid feel. The analytics should also be considered for additional improvements over time.

Vendor Response

Thank you Randall for the thoughtful and detailed review. Really appreciate you taking the time and will make sure to pick up your recommendations as part of the ongoing development (both are actually already on our roadmap). Thank you in particular for the praise of our customer service - we always aim to take a personal touch and have passed on the message to our support team!

Replied August 2021

Bruce T.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Reviewed July 2021

Its a good sys

I love the fact that it is easy to use . I am enjoying using it and the customer support is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple and clean. It is easy to learn and use in an organisation for loan management. The support is quick and efficient . I also love the dash boards because they summarize the information the system.

Cons:

It is a bit expensive for emerging markets

Reasons for switching to Musoni

Because they other one did not have an open API. But also it was based on old technology . Musoni was based on the latest technologies

Vendor Response

Thanks Bruce - we'll pass on your feedback to our support team who I know will appreciate the kind words!

Replied August 2021

ZarChi L.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Musoni Software Overall

Really great . We can use easily and we can export data what we want .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

if we are available internet connection we can use any time any where.

Cons:

Some reports are not ready so we have to take long time for preparation of data export .

Reasons for switching to Musoni

Organization changed On premise to Cloud based .

Vendor Response

Thank you ZarChi! It has been a pleasure working with you at VisionFund for the last three years and we appreciate your kind words.

Replied July 2021

Rodello M.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2021

Efficiency brought by Musoni system

Ease of doing the transactions, especially even afar. The main impact it has brought to our company is becoming time efficient in doing the daily transactions and generating necessary reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the features and functionalities is great! We can access the system from any locations especially at this time when we are remotely monitoring here in the Philippines.

Cons:

There are some generated report that doesn't match with our reportorial templates, but the good thing is that we can easily ask assistance from their support team.

Vendor Response

Thank you for the positive review Rodello! We'll make sure to pass on your kind words to our support team.

Replied November 2021

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Musoni 2026: Benefits, Features & Pricing

Overview

About Musoni

Musoni Screenshots

Musoni Pricing and Plans

Musoni Features

Musoni Integrations

Musoni User Reviews

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