Harbour Assist 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Harbour Assist

5.0

(4)

Pricing

Starting at £400.00 per month

About Harbour Assist

Harbour Assist is a cloud-based marina management system used by busy marinas, leisure harbours and boatyards worldwide.

Combining berth management, customer communications, invoicing, payment, online reservations, maintenance inspections and team tasking.

Access Harbour Assist from any web browser on any device and deliver seamless customer service and a safe, profitable marina from the office, dock, home or from anywhere.

Harbour Assist for marinas:
Send and track emails or SMS, plan berth allocation, measure occupancy, raise orders for fuel, labour, storage (or anything), convert enquiries, handle waiting lists and get paid faster.

Enable boaters to book services such as overnight berths, lift ashore, winter storage, boat clean or concierge refuel. The marina has total control over the services on offer.

Embed the reservation widget on the marina website and feed bookings direct into Harbour Assist. Embed the enquiry form and deliver sales leads direct to your team with no extra data entry.

Harbour Assist for boaters
Boaters have a secure portal to pay outstanding orders; view past orders, invoices and payments; manage their marketing preferences (GDPR compliant); make a...

Harbour Assist Screenshots

Harbour Assist Pricing and Plans

Starting price: £400.00 per month

Free Trial

Free Version

Basic

£400.00

usage based, per month

No plan information available

Harbour Assist Features

Popular features found in Marine
Marina Management
Point of Sale (POS)
Scheduling
Storage Management
More features of Harbour Assist
API
Availability Indicator
Billing & Invoicing
Boat Maintenance
Calendar Management
Client Portal
Communication Management
Contract/License Management
Customer Database
Customizable Reports
Customizable Templates
Data Import/Export
Real-Time Updates
Reporting & Statistics
Reservations Management
Self Service Portal
Task Management
Work Order Management

Harbour Assist User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.8

Have you used Harbour Assist and would like to share your experience with others?

D. Aaron B.

Verified reviewer

Maritime

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Excellent Software and Staff

HA has made life at Tolchester much easier. Managing reservations is fast and accessible to the entire team. The renewal process, which could take week before, now takes less than an hour. The HA team is also wonderful to work with; they are responsive to new ideas and support queries, and have even added small features upon request to make my life easier. I highly recommend them!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive UI User-editable map Unlimited Users Multiple views/presentations of information. Multiple ways to enter information that propagates across the whole system. Batch renewals make annual contracts fast and easy.

Cons:

"Lookups" added by users from other facilities can sometimes make selecting vessel manufacturers cumbersome.

Reasons for choosing Harbour Assist

HA checked all the boxes we wanted in a product. One of the most important boxes we looked for was a dynamic marina map, which is something many products don't feature, but HMS and HA do. We also wanted something that could help manage our entire facility, and HA includes all of its features immediately, as opposed to products that require purchase of additional modules for different aspects of the business. HA also allows for unlimited users, unlike many products on the market. The HA team also focuses on innovation and constant development, a philosophy that I found very important, as much of the marina industry is stagnated by outdated schools of thought.

Reasons for switching to Harbour Assist

HMS was hosted on a local server and was often slow; switching to a cloud based solution was a priority for us. HMS's UI was also dated and often cumbersome, and information did not propagate properly from section to section. We wanted something with more speed, ease of use, and mistake-proofing.

Ed W.

Verified reviewer

Maritime

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Must booking and reporting agent for marine leisure industry

Implemented over a 12 months ago and certainly no regrets. System is becoming more useful day on day and the development is still continuing. There would be no reason to move to any other system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GUI is fantastic, well laid out and very user friendly. Workflows to achieve tasks are well thought through and compiled. Customer interaction with system through portal saves alot of staff time and increases efficiency. Reports allow you to see live, what is going on in the business.

Cons:

Took some time to implement, getting data input right and staff using the system properly. This is the case with all new systems though.

Adam L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

Harbour Assist has revolutionised how we manage our marina

We have been with Harbour Assist for over 2 years now and it has revolutionised how we manage the marina, allowing us more flexibility, and control over the information we need. Harbour Assist is easy to customise and has allowed us to expand and diversify the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Harbour Assist is very easy to use, it has allowed us to simplify many of our admin tasks, saving us time and allowing us more time to manage the business. The customer service from the Harbour Assist team is great, they are very quick, professional and extremely helpful. Harbour Assist has allowed our team to access the information they need in the office and on site, whilst keeping information secure in the cloud. Customers love the online portal, allowing quick and easy access to their invoices, payment portal.and more recently a new booking request feature for boat yard services.

Cons:

The reports on Harbour Assist are great however one improvement would be the ability to customise reports easily on the system.

Reasons for choosing Harbour Assist

Harbour Assist gave us the value for money we needed whilst having all of the features we required.

Verified

Reviewer

Maritime

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Intuitive software