MoonMail 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MoonMail

4.5

(133)

Pricing

Starting at $59.00 per month

About MoonMail

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

MoonMail Screenshots

MoonMail Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Lite

$59.00

flat rate, per month

Plan includes:

10000 Active Contacts
1 Domain
250000 Events Per Month
50000 Emails Per Month
99.99% Guaranteed Uptime SLA
A/B Testing
Access to Extensions and Integrations
AI Powered Engaged Recipients Filter
AMP Support
Channel: Email

Starter

$249.00

flat rate, per month

Plan includes:

1250000 Events Per Month
250000 Emails Per Month
3 Domains
All Features of Lite
Plus: 50000 Active Contacts

Professional

$499.00

flat rate, per month

Plan includes:

2500000 Events Per Month
500000 Emails Per Month
5 Domains
All Features of Starter
Plus: 100000 Active Contacts

Enterprise

Pricing available upon request

Plan includes:

Domains and All Festures of Professional
Emails Per Month
Events Per Month
Infinity Active Contacts

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MoonMail Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of MoonMail
Activity Dashboard
API
Campaign Management
Campaign Segmentation
Channel Management
Click Tracking
Contact Database
Customizable Templates
Drag & Drop
Drip Campaigns
Dynamic Content
Email Management
Email Marketing
Email Templates
Image Library
Landing Pages/Web Forms
Lead Management
List Management
Marketing Automation
Multi-Campaign
Multi-Channel Marketing
Real-Time Analytics
Reporting/Analytics
Reporting & Statistics
ROI Tracking
Segmentation
Social Media Integration
Template Management
Web Forms

MoonMail Integrations

Shopify

IFTTT

Zapier

MoonMail User Reviews

Overall Rating

4.5

Ratings Breakdown

69%

17%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.3

Functionality

4.2

Todd D.

Verified reviewer

Hospitality

51-200 employees

Used other for less than 6 months

Review source

Reviewed July 2019

Great Alternative to Mailchimp

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the customer service and the layout of the design, and the emails themselves don't look so uniform like Mailchimp's.

Cons:

We initially didn't know where to start and how to access certain features, but we got the hang of it after learning it.

Reasons for switching to MoonMail

With the number of users we were looking for and the history of Mailchimp, the president and CEO decided to go forward with Mailchimp instead.

Vendor Response

thanks!

Replied July 2019

Tamarisk E.

Verified reviewer

Alternative Medicine

Self-Employed

Used other for more than 2 years

Review source

Reviewed July 2019

Much better than mailchimp

Just excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service and chat function are simply excellent. The folks at moonmail are friendly, patient with actual customer service. Unlike their main competitor they are not condescending and never once was i told to 'find the solution myself'.

Cons:

Not as easy to use as mailchimp but the customer service is so good with someone walking through that it's not actually a real problem.

Reasons for choosing MoonMail

I used the chat function and had questions answered that moonmail refused to help with before even becoming a customer. Just that. I got my credit card out.

Reasons for switching to MoonMail

Totally crappy customer service and condescending customer service folk who dont actually want to help/or have the patience to.

Vendor Response

thanks!

Replied July 2019

Verified

Reviewer

Events Services

11-50 employees

Used daily for free trial

Review source

Reviewed October 2019

MoonMail Review

Good features , very new platform and technology but open source code was not really open source

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with AWS , Serverless lambada architecture , open source code base , features specially some cutting edge planned features

Cons:

Open source code not updated uses outdated serverless framework , very tough to get it working almost had to rewrite major part of the code

Reasons for choosing MoonMail

Feature , technology

Reasons for switching to MoonMail

Cost of mailchimp goes very high as our user base grows

Angelica C.

Verified reviewer

Internet

Self-Employed

Used other for free trial

Review source

Reviewed July 2019

Lovely alternative to Mailchimp

The only reason I cannot stick with it is Amazon's SES really strict policies that keep banning me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that is cheap, its pricing is really good, it has a bunch of integrations, through zapier (which is free, but can require a paid plan depending on your usage). It has regular nice features like automation, but that's it.

Cons:

It does not offer any option if you suddenly can't use Amazon SES anymore. Also, the branding on the email footer is a bit ridiculous in paid plans.

Reasons for choosing MoonMail

I ended up using just a bit and then switching away.

Reasons for switching to MoonMail

I needed a cheaper option.

Vendor Response

thanks!

Replied July 2019

Felicia K.

Verified reviewer

Marketing and Advertising

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed August 2019

My moon mail experience

I had many of my accounts compromised by this person and daily I struggled to regain access to my own accounts and thank God for moon mail helping me by synconizing many of my apps so I can get back what is mine

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it works well with many of my other apps and how it integrates very smoothly without the hassle

Cons:

Honestly can not think of anything so far I enjoy it alot

Reasons for switching to MoonMail

Just always like to try out different software products and had came across moon mail, tested it out and left zapier .

Darrell W.

Verified reviewer

Entertainment

11-50 employees

Used other for less than 6 months

Review source

Reviewed April 2021

It wasn't really for Us

It seems like a good concept but when we tried it, it really didn't seem very easy to use for what we had in mind.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We basically likes the price and the fact that they seemed like a small, engaged company that would be easy to set up and work with at a reasonably low price.

Cons:

It just never really worked for us, in setting it up. We tried it for a few months and then decided it was not going to be a product that was for us.

Reasons for switching to MoonMail

Campaigner was just too expensive and limiting in our ability to manage fairly large lists

Ferdinand M.

Verified reviewer

201-500 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

Mailchimp is nothing compared to Moonmail

Overall happiness and less frustration than any other auto-responder for starters. The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First and foremost, Mailchimp, aweber, constant contact etc... are so restrictive when you want to upload a list. Or, you have to pay exorbitant amounts just to upload the contacts, even if you don't use them in certain campaigns. With Moonmail, I haven't experienced any of that. Granted I'm new to the service but from what I've found, it's the best option out there.

Cons:

There's nothing really at the moment other than I wish I had found it sooner. I've dealt with pretty much every auto-responder out there and it's more than frustrating when all you are trying to do is communicate with your list and not be charge an arm and a leg or be restricted on what you upload.

Vendor Response

Thanks!

Replied October 2018

Carlos C.

Verified reviewer

Internet

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2018

Moonmail is just what I needed, simple but efficient and intuitive. It gets the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Awesome user experience - Amazing support team - Covers everything you need as an email marketer

Cons:

The segments feature of the list management section needs to be more powerful, aside from that, everything else is a charm.

Vendor Response

Thanks!

Replied October 2018

Alejandro G.

Verified reviewer

Retail

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed July 2019

Great email marketing automation software

Right now the onboarding team has been great. We already sent our first campaigns with great results, delivering us even higher open rates than on mailchimp and thus more sales on our store.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the email editor and how can you set up flows on the automation section. I really like their support team and roadmap they presented. Moosend has some very cool features on the drag and drop email composer such as timer countdown and video insert.

Cons:

The shopify plugin data on ecommerce data is only available for now at the automation level. Waiting for this data to be available at the regular newsletter segment options.

Reasons for choosing MoonMail

Pricing and team support

Reasons for switching to MoonMail

The flow diagram editor and composer is way much better than mailchimp and their cost is lower than mailchimp.

Vendor Response

thanks!

Replied July 2019

Gary K.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Very slick User Interface

Very easy to get up to speed with, nice clean modern interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the interface and having moved from Mailchimp found it very similar in the setup. You can add custom merge fields like you can in MC. It has webhooks so if you need to do any custom processing post subscribe or un-subscribe then you can.

Cons:

Be useful for the API to be able to trigger an automation or an email.

Vendor Response

Thanks!

Replied October 2018

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