All NapoleonCat Reviews
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NapoleonCat Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.5
Functionality
4.5
Pros
"I can easily manage my tickets with categories (new, hidden, archived...) or features such as tagging, flagging or consulting tickets with my team."
"The tool provides clear widgets, sharp and intuitive user interface as well as pleasant and straightforward support experiences while remaining effective."
"NapoleonCat is an effective tool for companies and organizations that want to effectively manage their online community and communications."
Cons
"In our day-to-day operations, one of the hurdles we encounter involves the moderation of sponsored content, particularly when it's being promoted by a rival agency."
"The phrase search function sometimes does not work, even though I know that a given phrase is in the archive."
"It would be nice if you collected data instead of generating 28 days, because this data does not reflect achievements."
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