All Meltwater Reviews
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Meltwater Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.6
Value for money
3.4
Functionality
4
Pros
"Great way to get an insight into specific topics in news/social media, delivered regularly to our inbox"
"I like the social media analytics tools that allow me to monitor the online conversations that are impacting my brand and industry."
"I should clarify that we didn't use the outreach tools or social media listening which would have made it more useful for us!"
Cons
"What irritates me the most are the data download limit which limit to downloading 20K data at a time and the tool laggy interface which makes it lag more when the internet is slow"
"I felt limited for reporting -- it was hard to compare more than two competitors and required me to create charts outside the platform."
"Sometimes produces a lot of "noise" if the keywords are not fully developed or the tool hasn't been "trained" to our use"
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