Yesware 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Yesware

4.3

(175)

Pricing

Starting at $19.00 per month

About Yesware

Yesware makes sales engagement easy. Yesware's Outlook and Gmail add-ons help sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's email add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.

Yesware Screenshots

Yesware Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Free Forever

$0.00

Plan includes:

Basic Attachment Tracking
Basic Email Open Tracking
Email Support
Meeting Scheduler
Weekly Webinar Trainings

Pro

$19.00

per month

Plan includes:

Email and Phone Support
Personal Activity Report
Recipient Engagement Report
Unlimited Attachment Tracking
Unlimited Email Link Tracking
Unlimited Email Open Tracking

Premium

$45.00

per month

Plan includes:

Centralized Team Billing
Customer Success On-Demand
Email and Phone Support
Microsoft Teams Integration
Personal Activity Report
Recipient Engagement Report
Remove Yesware Branding
Shared Templates & Campaigns
Team Reporting
Unlimited Attachment Tracking

Enterprise

$85.00

per month

Plan includes:

Add Contacts to Campaigns
Bi-Directional Activity Sync
Centralized Team Billing
Customer Success On-Demand
Customized Trainings
Dedicated Customer Success Manager
Email and Phone Support
Import List Views to Campaigns
Microsoft Teams Integration
Personal Activity Report

Custom

Pricing available upon request

Plan includes:

Add Contacts to Campaigns
Customized Trainings
Dedicated Customer Success Manager
Import List Views to Campaigns
In Campaigns
Legal Review
Managed Package Reporting
Pay by Invoice
Prefer Salesforce Contacts Over Leads
Ringcentral Telephony Integration

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Yesware Features

Popular features found in Contact Management
Calendar/Reminder System
CRM
Customizable Fields
Lead Capture
Prospecting Tools
Sales Forecasting
Sales Pipeline Management
Segmentation
Shared Contacts
Tagging
More features of Yesware
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Audience Targeting
Autoresponders
Calendar Management
Campaign Analytics
Campaign Management
Click Tracking
Collaboration Tools
Contact Database
Contact Management
Content Delivery
CRM Integration
Customizable Templates
Data Import/Export
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
For Sales Teams/Organizations
Geolocation
Lead Management
Lead Nurturing
Location Tracking
Meeting Management
Microsoft Outlook Integration
Multi-Channel Communication
Performance Metrics
Personalization
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Sales Activity Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Social Media Integration
Task Management
Team Management
Template Management
Third-Party Integrations
User Management
Workflow Management

Yesware Integrations

Google Workspace

Salesforce Sales Cloud

Microsoft 365

Gmail

Microsoft Outlook

Google Calendar

See all 17 integrations

Yesware User Reviews

Overall Rating

4.3

Ratings Breakdown

51%

35%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.0

Functionality

4.2

Sruti S.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Bang for the buck

I was looking at a tool for tracking emails as Google email tracking and streak did not work very well. My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and light on the system. I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email. Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.

Cons:

The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.

Reasons for choosing Yesware

Decision by the company head and costs.

Reasons for switching to Yesware

It was easier as it was online and did not have downloadable versions. It's UI did not interfere with Gmails which I really liked. It was more convenient to use. More features were present. Like I get to know when my customer has clicked a link and has gone through my material or just read my email.

Damien O.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for free trial

Review source

Reviewed July 2023

Email Marketing and Custom Relationship Management

Despite the bug that keeps saying there is an issue with the compatibility with Google Workspace, Yesware is very user-friendly compared to other software. It eliminates the need to use different email marketing software to create emails, respond to emails, and the creation and use newsletters because it can all be done within your email account. It is GDRP-compliant so you can rest assured, you are working within compliance and email servers limitations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many useful resources that Yesware can integrate with, including ones that you might already be using. Personally, I find the integration with my Google Workspace email and Salesforce to be particularly helpful. This integration makes it easy to keep everything connected and tracked as I reach out to new potential clients and work with existing ones. It is also cool that you can work through the LinkedIn integration to get work done from one place rather than having to jump from one tab to the other to accomplish your marketing goals. It has many useful tabs just above your Google Workspace tabs that show up at the top which include an activity tab to see what is going on within the email you are currently in. It has a Prospector tab which you can use to find leads and gather data about the leads. The contacts tab allows you to add new contacts within your Google Workspace platform. It even has a Template tab you can use to create new email templates so you can avoid recreating the same emails and responses over and over again. Just click on a template and it automatically populates into the email. You might have to make a few custom revisions, but other than that, it cuts down a lot of repetitive messaging and reply actions. Other cool tabs include Campaigns and My Reports tabs which help you through your creative marketing process to manage and review data and analytics about things you already have in the works.

Cons:

Even though Yesware and Salesforce work fine together within the Google Workspace platform, a message keeps popping up saying that the features are incompatible.

Reasons for choosing Yesware

Other software was very time intensive to learn how to use. It drastically reduced my costs to send emails, reply to emails, track emails, and newsletter activity.

Reasons for switching to Yesware

I eliminated the need for separate email software to create a newsletter and track all activities to outgoing and incoming emails.

Lauren M.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Perfect for prospecting

I use it daily and it helps so much with my day to day prospecting.

Ratings Breakdown

Ease of use

Value for money

Previously 4

Customer support

Functionality

Previously 3

Pros:

I like the template holder and the fact that you can edit each template.

Cons:

I wish it showed who opens your emails internally in your company.

Kim R.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

Acceptable quality

Overall this is a decent product. It has a nice design and it's mostly easy to use. We only needed this product to manage emails and create email marketing templates, while it served this purpose it seems like it is set up for more complex purposes and it was difficult to use for only email management/marketing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do like the level of customer support that is provided, I like the features that are offered like real time reporting and real time notifications, campaign analytics, templates, marketing tools, CRM services, etc. I like the relatively easy to use layout and crisp design. I like the auto reply feature.

Cons:

Compared to its competitors this product is expensive. It is not easy to integrate with other products although it claims to be. Some aspects were complex and difficult to use. I experienced an issue with auto reply and the entire software started to malfunction

Reasons for choosing Yesware

The extra features seemed useful

Reasons for switching to Yesware

Mailchimp wasn't functioning properly with our existing products

Siddiq K.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Email Tracking Next Generation Tool

It's a best experience for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tracking and email notifications on open of an email from the prospects has helped me to figure out best way of targeting right audience.

Cons:

The price is constantly changing after subscription is taken.

Reasons for choosing Yesware

In the trial itself they had many features which is much needed to understand the product.

Ava H.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed October 2024

Simplified Email Tracking

It is excellent for tracking emails and planning follow-ups, but the slowdown can be frustrating during busy periods, especially when working with high email volumes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I sent a follow-up email and saw it was opened within an hour, so I knew the perfect time to call the client.

Cons:

When I had a lot of emails to send, Yesware slowed down my inbox, making it harder to work quickly.

Jainz J.

Verified reviewer

Market Research

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

Best email tracking and marketing campaign.

overall Yesware is a good platform and there is a lot of space for optimization and pricing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the real-time tracking feature and it's very simple fire-and-go email campaign system.

Cons:

From the competition, the pricing to feature is much less, you're just paying the premium price for the tracking feature, the customer support isn't that bright either, too much time for a resolution.

Reasons for choosing Yesware

for the easy-to-use UI, email tracking features, and finally integration with office 365.

Nicolas C.

Verified reviewer

Internet

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2018

A must for any prospecting team

The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it. Then the email templates helped me a lot to get things done faster. I could see which templates performed better than others, hence improve my results. In addition you can create teams and share better working templates with everyone for them to use as well, that way you can maximize the impact of a good sales rep by sharing his findings with the whole team with a few clicks, instead a monthly template session. Lately what I've been using a lot is the touchpoint feature which allows you to build custom multi-touches multi-channel campaigns. It makes a sales rep day-to-day job a lot more easy when you can visualize quickly what's next to be done and where are the potential clients in the buyers journey you design for them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.

Cons:

There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.

Miranda M.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

The Best Email Marketing Campaign

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love how this integrates with Sales Force and how you can customize campaigns. The email tracking is super useful (sometimes it doesn't show exact details though) as it can tell when a client is engaging and when are the best times for outreach.

Cons:

I wish there were more helpful tutorials on best practices of this product and that editing a campaign already in use was a bit more intuitive.

Ellie P.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

very average

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that I can see when someone opens my email .

Cons:

The BEST way to track with Yesware is to only send an email to one person. If you send to multiple, you'll see "someone" opened your email often times, rather than a name. You cannot always see what kind of device they opened it on. You also cannot get notifications for opens unless you are sitting down at your computer - no mobile application. The mail-merge feature is great conceptually, but if you are creating a campaign and have a sensitive mouse that goes back when you swipe back - you will lose ALL of your work. There is no auto-save or any protection. ALWAYS build out your campaigns in a place where you will not lose your work.

Showing 1 - 10 of 175 Reviews

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