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Yesware

Yesware 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Yesware
Yesware
4.3
(175)

Pricing

Starting at $19.00 per month

About Yesware

Yesware makes sales engagement easy. Yesware's Outlook and Gmail add-ons help sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's email add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.

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Yesware User Interface

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Yesware Pricing and Plans

Starting price: $19.00 per month
Free Trial
Free Version

Free Forever

$0.00

Plan includes:

  • Basic Attachment Tracking
  • Basic Email Open Tracking
  • Email Support
  • Meeting Scheduler
  • Weekly Webinar Trainings

Pro

$19.00

per month

Plan includes:

  • Email and Phone Support
  • Personal Activity Report
  • Recipient Engagement Report
  • Unlimited Attachment Tracking
  • Unlimited Email Link Tracking
  • Unlimited Email Open Tracking

Premium

$45.00

per month

Plan includes:

  • Centralized Team Billing
  • Customer Success On-Demand
  • Email and Phone Support
  • Microsoft Teams Integration
  • Personal Activity Report
  • Recipient Engagement Report
  • Remove Yesware Branding
  • Shared Templates & Campaigns
  • Team Reporting
  • Unlimited Attachment Tracking
Read More

Enterprise

$85.00

per month

Plan includes:

  • Add Contacts to Campaigns
  • Bi-Directional Activity Sync
  • Centralized Team Billing
  • Customer Success On-Demand
  • Customized Trainings
  • Dedicated Customer Success Manager
  • Email and Phone Support
  • Import List Views to Campaigns
  • Microsoft Teams Integration
  • Personal Activity Report
Read More

Custom

Pricing available upon request

Plan includes:

  • Add Contacts to Campaigns
  • Customized Trainings
  • Dedicated Customer Success Manager
  • Import List Views to Campaigns
  • In Campaigns
  • Legal Review
  • Managed Package Reporting
  • Pay by Invoice
  • Prefer Salesforce Contacts Over Leads
  • Ringcentral Telephony Integration
Read More
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Yesware Features

  • Popular features found in Contact Management
    Calendar/Reminder System
    CRM
    Customizable Fields
    Lead Capture
    Prospecting Tools
    Sales Forecasting
    Sales Pipeline Management
    Segmentation
    Shared Contacts
    Tagging
  • More features of Yesware
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Appointment Scheduling
    Audience Targeting
    Autoresponders
    Calendar Management
    Campaign Analytics
    Campaign Management
    Click Tracking
    Collaboration Tools
    Contact Database
    Contact Management
    Content Delivery
    CRM Integration
    Customizable Templates
    Data Import/Export
    Drip Campaigns
    Email Distribution
    Email Management
    Email Marketing
    Email Templates
    Email Tracking
    Engagement Tracking
    Event Triggered Actions
    For Sales Teams/Organizations
    Geolocation
    Lead Management
    Lead Nurturing
    Location Tracking
    Meeting Management
    Microsoft Outlook Integration
    Multi-Channel Communication
    Performance Metrics
    Personalization
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Role-Based Permissions
    Sales Activity Management
    Sales Reports
    Sales Trend Analysis
    Scheduling
    Search/Filter
    Social Media Integration
    Task Management
    Team Management
    Template Management
    Third-Party Integrations
    User Management
    Workflow Management

Yesware Integrations

Google Workspace
Google Workspace
Salesforce Sales Cloud
Salesforce Sales Cloud
Microsoft 365
Microsoft 365
Gmail
Gmail
Microsoft Outlook
Microsoft Outlook
Google Calendar
Google Calendar

See all 17 integrations

Yesware User Reviews

Overall Rating

4.3

Ratings Breakdown

5

51%

4

35%

3

7%

2

4%

1

3%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.0

Functionality

4.2

LM
Lauren M.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Perfect for prospecting

5

I use it daily and it helps so much with my day to day prospecting.

Ratings Breakdown

5
Ease of use
5
Value for money
Previously 4
5
Customer support
5
Functionality
Previously 3
icon
Pros:
I like the template holder and the fact that you can edit each template.
Cons:
I wish it showed who opens your emails internally in your company.

Read More

Keith's profile
Keith D.

Verified reviewer

Religious Institutions

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

Take control of your email. Know what is delivered and when.

4

Convenience & delivery confirmations.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
1. Email delivery confirmations are SO helpful. The instant notifications are great as well as the ability to find delivery details on a specific email in history. Plus, not requiring a read receipt to get the confirmation is huge. 2. Email schedule function makes it easy to draft emails but not interrupt employees evenings or sleep! 3. Follow-up reminders are a great way to not let a task get delegated and forgotten.
Cons:
It doesn't play well with my Gmail screen - it covers the bottom of the email where my email attachments normally show up - so it's hard to verify the right attachment is attached - or to delete it.

Read More

Dan's profile
Dan W.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Great tool for sales people.

5

Previously 3

Ratings Breakdown

5
Ease of use
Previously 4
5
Value for money
Previously 3
5
Customer support
Previously 3
5
Functionality
Previously 2
icon
Pros:
The email tracking is accurate and the mail merge feature is great
Cons:
Analytics not very useful. Not much data.

Read More

Terra's profile
Terra G.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed July 2018

The best value for complex features

5

The most robust email tracking software with the most reasonable price tag.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Email tracking is a huge deal for us. While most CRMs offer it, they don't offer the ability to see who opened the email if you sent it to more than one person. They just tell you "someone opened your email". This was annoying to us so we found Yesware. Not only will it tell us who opened it, when, where, on what but it can also do amazing things like tell you if/when someone opened your attachment, how many times, AND (here's the kicker) how long they looked at the attachment. After the free trial, which is an ample 30 days, we were hooked. Oh! The notifications! Most systems gave us notifications in their system so we would have to keep going back to see notifications. Yesware gives me popup notifications, in real time, no matter what I'm doing on my computer so I always know when someone opened an email. Also, the price is not bad. It's really worth it.
Cons:
It takes a while for the system to learn who is who. After a few emails though, it can tell me "Customer service opened you email" instead of "someone at Company A opened your email".

Read More

Jacco's profile
Jacco d.

Verified reviewer

Photography

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Yesware adds a layer to your email strategy

4

Yesware gives our sales team extra insights about emails they send as well as time-saving tools to follow up and remind prospects.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
It is eye opening to be able to track emails you send and the clicks and opens they generate. By knowing what happens with your emails on the receiver's end, you change your followup strategies.
Cons:
Nothing we not like about Yesware. We're not using the Campaigns feature as we have other software for that, and that is not their core functionality.

Read More

Abdul's profile
Abdul R.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

Great tool to enhance marketing through mail.

4

Ratings Breakdown

3
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
It's an efficient tool to develop mail marketing and outreach clients that are mostly favorable for your product or are responsive to your mails. it can notify you about the opening of mails from the side of a client.
Cons:
It has disadvantage of not to setup proper time schedule to follow up proper mails to several specially engaged clients. Somehow, it also seems to be buggy and adding a new template will alter subject lines eventually.

Read More

Ben's profile
Ben K.

Verified reviewer

Information Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great for Email Tracking and Mail Merges

5

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The mail merge function and SFDC integrations are my favorite part. It integrates seamlessly with SFDC, and the mail merge functionality is easy to use (even for sales reps).
Cons:
I wish Yesware would work with more VOIP providers to act as an email AND one-click-call system within SFDC.

Read More

Sarah's profile
Sarah H.

Verified reviewer

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Using Yesware to track the emails I'm sending and doing mailmerges

4

You get real-time notifications when someone opens your email or clicks on a link in them which is very helpful when you have to follow-up with someone. I also keep email templates which saves a lot of time when reaching out to people.

Ratings Breakdown

4
Ease of use
3
Functionality
icon
Pros:
Real-time notifications when someone opens an email or clicks on an email. I also like that you can save and easily re-use email templates.
Cons:
I wish the interface was a little easier to use and the reporting software was more straightforward.

Read More

Josh's profile
Josh B.

Verified reviewer

Construction

51-200 employees

Used daily for free trial

Review source

Reviewed January 2019

Underwhelming, admittedly being reviewed on limited features

2

Not sure if the product performs well at its other functions, but I didn't see results with email/ attachment tracking.

Ratings Breakdown

3
Ease of use
2
Functionality
icon
Pros:
I used this product while shopping for software to track email attachments; Yesware flogs that feature heavily on their website. The Pro was that their Outlook integration is pretty concise. A small button in the Outlook ribbon gives you access to a dropdown containing your Yesware dashboard. Given that I was only interested in this product to subtly see who'd opened or shared my emails, the key information was very easily found.
Cons:
I don't know what the issue was but the product never seemed to work. It told me emails I'd sent hadn't been opened... when I'd actually sent them to a peer at a neighboring desk and watched him open the message. I allowed several days for the system to update but didn't see a status change. This strongly influenced my decision to not recommend this product to my superiors.

Read More

Érick's profile
Érick C.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Excellent to keep track of my emails

5

Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of choice.

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.
Cons:
It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.

Read More

Showing 1 - 10 of 175 Reviews

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