Document Control 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Document Control

4.4

(124)

Pricing

Starting at $752.00 per year

About Document Control

Document Control by MediaLab is cloud-based software that helps medical labs to manage policies and procedures. The tool caters to hospital-based medical laboratories, reference laboratories, environmental laboratories, blood banks, government and military medical laboratories and more. Key features include document approval, employee sign-off, periodic reviews, clinical documentation, real-time dashboard access and centralized to-do lists.

Document Control helps users edit documents related to policies and procedures, meeting compliance and security requirements. Users can also upload existing files into the system. The employee sign-off feature enables users to digitally sign documents received via emails.

The tool assists department heads, Clinical Laboratory Improvement Amendments (CLIA) directors and lab management. Users can periodically review documents, flag errors, record and approve reviews using electronic signatures and PINs.

Document Control provides users with a real-time dashboard for tracking current tasks and updates.

Document Control Screenshots

Document Control Pricing and Plans

Starting price: $752.00 per year

Free Trial

Free Version

Document Control - Single Facility

$752.00

usage based, per year

Plan includes:

document management system
approval workflows
employee signoff
version control
periodic review workflows

Document Control for Enterprise

$2,250.00

usage based, per year

Plan includes:

document management system
approval workflows
employee signoff
version control
periodic review workflows

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Document Control Features

Popular features found in Document Control
Archiving & Retention
Change Management
Electronic Signature
Version Control
More features of Document Control
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Audit Management
Audit Trail
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Content Management
Corrective and Preventive Actions (CAPA)
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Storage Management
Digital Signature
Disaster Recovery
Document Automation
Document Capture
Document Classification
Document Generation
Document Lifecycle Management
Document Management
Document Review
Document Storage
EDI
Email Management
File Conversion
File Management
File Recovery
File Sharing
For Medical Purposes
Forms Management
Full Text Search
HIPAA Compliant
Indexing
Lab Instruments Integration
Mobile Access
Multiple Format Support
Offline Access
Optical Character Recognition
Quality Assurance
Quality Control
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Reminders
Reporting & Statistics
Revision History
Risk Assessment
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Secure Data Storage
Summary Reports
Task Management
Template Management
Third-Party Integrations
Workflow Management

Document Control Integrations

Microsoft Entra ID

Document Control User Reviews

Overall Rating

4.4

Ratings Breakdown

52%

41%

Secondary Ratings

Ease of Use

4.1

Value for money

4.5

Customer support

4.5

Functionality

4.3

Verified

Reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

Excellent product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've used this in our laboratories for many years, and have found it to be very helpful and useful

Cons:

The price does seem to increase each year, and there is only one site administrator allowed per site, which is cumbersome

Claudio D.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Modern Lab software.

Document Control software has enabled us to efficiently manage lab procedures and edit documents without making costly errors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Availability of robust search engine features and customizable workflows.

Cons:

The software is limited to trained health technicians.

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

DOCUMENT CONTROL

Previously 4

We just started building our Media lab and it has been easy thus far. We will be open for our accrediation inspection. This software is supposed to make the inspection seamless.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

Ease of use for electronic storage of records.

Cons:

With Inspection Proof... with regards to the accreditation checklists ... once you select begin inspection .. additons or changes cannot be performed

Stelios T.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used weekly for free trial

Review source

Reviewed February 2025

Smoothly automate document approvals and more

Ratings Breakdown

Ease of use

Functionality

Pros:

Works well for automatint and centralizing document approvals and more

Cons:

Nothing negative to report, worked well for our needs

Zane A.

Hospital & Health Care

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2018

Easy, Practical and Customizable Electronic Document Management System at a Great Value

We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.

Cons:

Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.

Christine M.

Medical Devices

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

MediaLab is easy to use & contacting MediaLab personnel is simple. It lacks additional functionality

Benefits include ability to easily pull reports, make changes quickly, assign training and enter documents for training without problems, and navigating the system with ease. However, because we are using the system for training only, it has its limitations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Note: Our company uses MediaLab for training only, not document control - Easy navigation of system (straightforward on how to train on documents) - Easy to input information (personnel information, documents) - Customer response is quick - Having the functionality to assign Group Supervisors and assign special employee signoffs - Great traceability within the system (change history for users and for permission changes)

Cons:

Note: Our company uses MediaLab for training only, not document control - Unable to customize reports (would like to pull reports within specific dates (not full list), list of personnel with their assigned manuals) -Unable to customize due dates for Performing Employee signoff (we have different requirements for PE - Assigned dates are incorrect (since we are using the software for training only, it has been problematic that when a document with a minor revision is signed off, the assigned date is changed to the signoff date - our metrics for training compliance is signoff date minus assigned date so we have inaccuracies in our data)

Kris A.

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2016

Very satisfied user!

I have used several Document Management systems. This is by far the easiest to use. I meets all our regulatory requirements. The support in both setting up the system and ongoing has been wonderful. Any requests have been quickly dealt with. Also, they are very open to suggested changes. We have been so pleased with the Document Management system and are now adding on additional programs, such as Compass and Inspection Proof

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You really can't make a mistake in using the system. I particularly like that you can assign users to review the documents and track their usage. Also, it's very easy to send comments back and for to users, for example if a change is requested or a typo is noted. We have staff that are not the best at using computers and this program has been very easy for them to use. We feel that for the first time that our documents are usable, accurate and great tool to train our staff to.

Cons:

No Cons at all. Just recommend taking the time to write and format your documents prior to checking them into the system. This will make the process much smoother.

David K.

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

MediaLab has been transformative. It has enabled me to better oversee document control.

Before using MediaLab we struggled constantly to manage the hundreds of policies and procedures in our lab. MediaLab has allowed me as the laboratory director to more easily review, edit, and approve all documents. It has also allowed me create more consistent documents in terms of formatting across all areas of the lab. Instead of using copies of copies of copies of forms or worksheets, we now have these in MediaLab, so there is no excuse not to have professional-appearing forms at all times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use with regard to using Microsoft Word to create and edit procedures and policies. Customer service has also been exceptional.

Cons:

There are some features I would like to see added, e.g., intradocument hyperlinks and the ability for me as a director to more easily convert from minor revision to major revision.

Verified

Reviewer

Medical Practice

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed November 2018

MediaLab Laboratory Document Control

It's great! It was nearly impossible to keep up with reviews and versions without a system like this. It really makes my job easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can assign your own policy numbers OR let the system assign them.

Cons:

Sometimes a bit confusing when trying to go back to a manual, but it is really straightforward, just need to get used to it. I never set up my new user call, but it is available at any time.

Verified

Reviewer

Hospital & Health Care

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed May 2018

It's like switching from an analog watch to a digital watch. Great tool for any lab.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to digitally store, manage, and keep track of your manuals and forms is WAY better than the old method with paper. There are multiple options on editing and modifying a document. No more are the days where you need to hound your lab director, supervisor, or employees to sign a document. The software will remind that person daily and there is a comment box that will inform what changes have been made to the document. You can also link the CAP inspection checklist to the manual so inspectors have an easier time finding the checklist item in question.

Cons:

There is a learning curve to understanding and using the software. Still learning different functionalities of the software as I continually update my manual.

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