All Booker Reviews
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Booker Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.1
Value for money
3.8
Functionality
3.9
Pros
"Our business used them for 10 years and we couldn't have been treated more poorly. When I was promoted and able to implement changes, we went with Mangomint, which is less expensive, and would recommend to anyone and everyone."
"Smooth transactions and inventory management were made possible by the software's user-friendly interface and integrated point-of-sale system. Despite the fact that my knowledge of Booker was limited, it gave me a peek of what it might do as a whole salon management system."
"It is easy to schedule clients and view the overall schedule for the day."
Cons
"Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys"."
"The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process."
"Wording in set up making it where my software was my own worst enemy- keeping seeking clients from booking available appointments I wanted to fill."
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