All Carepatron Reviews
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Carepatron Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.5
Functionality
4.3
Pros
"I have loved the usability and customization of the platform. If they release electronic insurance billing, it will rival more established EHRs like Therapy Notes and Simple Practice."
"I really like the customizable templates with the many different options for fillables (checkbox, text box, radio buttons, etc) and electronic signature."
"Carepatron has helped me organise my paperwork, clients and all other essential parts of running my private practice as well as giving me templates to save me the time of either creating my own or having to find one which suits my needs"
Cons
"Flaky attachments in documents, occasional problems with updating documents, limited formatting in online editor, would like emojis, mediocre video quality"
"I have an issue with my email that persists for over two months, and now that they changed their subscription model without notice, they offered me a free upgrade for one year so when renewal comes, I'll be forced to downgrade to one of their new plans, which are far more expensive than the one I currently have."
"Additional issues like not being notified if a client schedules an appointment through my website or not being able to send appointment reminders 24 hours in advance automatically."
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