All ChiroTouch Reviews
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ChiroTouch Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.9
Value for money
3.7
Functionality
3.9
Pros
"ChiroTouch raised the level of protection of our patient records, has excellent response to any issues that arise and require tech support, and has completely streamlined our scheduling process and file management."
"She is able to preform all her CT duties as well as some additional; in conjunction with facetime she is able to still be present and communicate and talk with patients and "check out" virtually."
"sensitive content hidden] from chiroTouch support was amazing and resolving my issues with printing some forms."
Cons
"Learning curve for new billers; training is needed to fully leverage billing features. While working an ERA, sometimes having to leave the ERA to make corrections to a patient ledger then going back into the ERA can be time consuming if there are many errors."
"Online forms didn't always work. If you do PI work they can't separate out the cases in the ledger so we had to set up new patient files for each case and then try to remember which one is which."
"Billing ethics (CT made a mistake about cancelling a service with one of their third party vendors and refused to refund the $720 they overcharged me), collections reports conflict with one another, Overpriced with expensive add-ons that don't always work and they won't stand behind."
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