All ChiroTouch Reviews
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ChiroTouch Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.9
Value for money
3.7
Functionality
3.9
Pros
"ChiroTouch raised the level of protection of our patient records, has excellent response to any issues that arise and require tech support, and has completely streamlined our scheduling process and file management."
"sensitive content hidden] from chiroTouch support was amazing and resolving my issues with printing some forms."
"Yes, its highly effective and easy to communicate with patients but I just wish they would use the same number for text messages as my office number instead of a separate number"
Cons
"Online forms didn't always work. If you do PI work they can't separate out the cases in the ledger so we had to set up new patient files for each case and then try to remember which one is which."
"Billing ethics (CT made a mistake about cancelling a service with one of their third party vendors and refused to refund the $720 they overcharged me), collections reports conflict with one another, Overpriced with expensive add-ons that don't always work and they won't stand behind."
"They have been sold a number of times and have lost the ability to service their clientele, which was made even more obvious after this experience."
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