All Tebra Reviews
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Tebra Reviews
Reviews Summary
Overall Rating
3.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
3.7
Value for money
3.6
Functionality
3.8
Pros
"Having both the practice management and patient engagement tools in one place has reduced the need for multiple logins and made it easier to keep track of patient records, billing, and scheduling."
"One of the better systems I have worked with - that includes many systems like State of Michigan, public school systems, special education systems, non-prophet databases, psychiatric care setting systems, etc."
"In a busy psychiatry office, Tebra makes it easy to compile files, as well as send intake forms directly to patients cutting out the long office wait signing paperwork."
Cons
"The Occasional system downtime or lag may disrupt workflows. And also the Dependence on vendor , we rely on Tebra’s servers and support; if the company has issues, your operations might be affected."
"Case follow up by email is also like conversing with a bot, giving inaccurate solutions showing they did not understand the issue. Once they understand the issue, they still give solutions that do not exist in the current EMR (because the Tebra University articles are out of date)."
"Customer support is average, but the service occasionally shuts down for meetings and holiday closures, which is concerning given that healthcare operates 24/7."
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