All Klara Reviews
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Klara Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.5
Value for money
4.5
Functionality
4.6
Pros
"Klara has completely streamlined our internal communications, has enabled us to communicate with patients via text without having to setup a separate portal, and transcribes voicemails!"
"I like the Klara patient reminder system, it has allowed us to customize what we send out to your patients, like new patient forms, Prep instructions, reminders about appointments, and even allows patients to send us follow up in the form of a survey about their most recent appointments."
"We are able to reach patients easily and the app also sends a text message to pt, making it easier for them to reach us if they do not have the app downloaded."
Cons
"It is very difficult to merge patient's charts. If there is a phone # on both charts and we take out the # on one to merge,then we can't activate the phone # on the other chart. "
"Issues that used to take hours to deal with (reading post its, calling patients back, having to leave voicemails if they are not answering) can now be handled in a matter of minutes. "
"The AI autosort feature has been glitching lately, miscategorizing messages, causing them to be missed and leading to upset clients."
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