Klara vs MyOutcomes: Which is best for you?

Klara has completely streamlined our internal communications, has enabled us to communicate with patients via text without having to setup a separate portal, and transcribes voicemails!

It is very difficult to merge patient's charts. If there is a phone # on both charts and we take out the # on one to merge,then we can't activate the phone # on the other chart.

We have appreciated MyOutcomes customer service and its willingness to use customer feedback to improve, such as making it easier for clients to complete measures during virtual sessions (the Give Access function)

What I like least about the software is that even with taking the training course, there isn't good instruction on how to interpret the data.