Anagram 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Anagram

4.7

(56)

Pricing

Starting at $27.00 per month

About Anagram

Anagram, formerly Patch, is a cloud-based insurance management solution, which assists health centers and medical practitioners with claim submission and out-of-network benefits management. Key features include ROI tracking, treatment planning, messaging, patient management, and insurance provider management.

Physicians can use the solution to examine coverage details, determine eligibility and inform client about covered expenses in real-time. The solution helps doctors deposit claims and send reimbursement checks to patients. It also allows counselors to measure patients' reimbursements against ongoing treatment, process payments and track revenue.

Anagram helps practitioners review surveys collected through social media ads, analyze customer behavior, connect with patients through chats or emails and resolve issues in real-time. Pricing for the solution is available on request and support is provided via email and documentation.

Anagram Screenshots

Anagram Pricing and Plans

Starting price: $27.00 per month

Free Trial

Free Version

Basic

$27.00

flat rate, per month

No plan information available

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Anagram Features

Popular features found in Insurance
Activity Tracking
Audit Trail
Contact Management
Document Management
Insurance Rating
Policy Management
Quotes/Estimates
Self Service Portal
Workflow Management
More features of Anagram
Activity Dashboard
API
Benefits Management
Claims Management
Claims Tracking
Client Management
Co-Pay & Deductible Tracking
Deduction Management
EDI
Electronic Claims
HIPAA Compliant
Insurance Management
Insurance Policy Management
Patient Records Management
Provider Management
Real-Time Data
Records Management
SSL Security
Status Tracking

Anagram User Reviews

Overall Rating

4.7

Ratings Breakdown

84%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.5

Vick M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Patch is perfect for OON VSP offices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product helps me competer for VSP patients since our practice is out of network. We would not be as successful if it wasn't for this product.

Cons:

customer support can be slow at times when we do have issues.

Kristin J.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Reviewed July 2025

Anagram has helped our clinic

I have been very pleased with Anagram. We had a poor billing experience before and very much wanted to keep billing in house. When our biller left, it was just the doctor spending his nights billing and our A/R was getting high. Anagram has put it all to rights, and the way they work in our EHR is straightforward and easy to follow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Anagram is not like most billing companies or any we have worked with. Our account manager is our direct contact and always available.

Cons:

The portal needs to have individual access for each team member so we can find who is doing what internally.

Reasons for choosing Anagram

[sensitive content hidden] was kind and persistent. Trizetto was cheaper but uninvolved. RevBilling hasn't won my trust because Rev doesn't always make good products.

Michelle R.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

I wish we wouldn't have waited so long!!

I spoke on and off with [sensitive content hidden] for a couple years about terminating our contracts with Vision Plans. He was always friendly, never pushy. He explained how the process would work and when we finally did it he and the other staff members made sure my entire staff knew how to handle the patient conversations to best foster those relationships. They also walked us through the termination process with the insurance companies. We knew exactly what to expect every step of the way. The patience they have with myself and my team is much appreciated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The staff are all friendly, knowledgable, and never made us feel silly for not knowing how to do something. That should be enough but I LOVE that they offer webinars to share their wealth of knowledge!!

Cons:

Nothing that Anagram could have controlled. Spectera has a troublesome 2 factor log in. As for the RCM side, our office has had a system for billing for over 25 years. In most cases change is good and necessary, except in this case. This doesn't mean we weren't happy, it just means it wasn't right for us. The entire team at Anagram worked hard to accomodate our way of doing things and their patience and persistance is much appreciated.

Kim D.

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

Waste of Money

Terrible customer service. Took 3 weeks to get back to me. Never follows up. This customer service was only good when they wanted to make a sale. Don't get fooled!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I tried Patch for a month. The website is always down. If not then you are left messaging back and forth with their operators with no results. It was a good sell but a worthless service. I made the mistake of buying a year's service but when I realized it was worthless I offered to pay them 2-3 months but to get a partial refund. They refused. Therefore I don't want other doctors or practices to make my same mistake. It is just a an expensive lesson in futility. Don't wast your time or money!

Cons:

All of it! It not worthy your time, your staff's time, your patient's time and definitely not your money!

Naila A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed May 2025

Make The Change

Excellent and highly recommend. We had our previous billing platform for over 10 years. This change was a big move. It went really well. Trust this team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Anagram RCM is an excellent tool to allow a practice to summit their billing on time. The Team took time to help integrate our routine with their routine and help meetings to assure our needs were met. We are a large practice with VSP + Medical billing. We needed both and RCM has billers that understand both. Highly recommend. [sensitive content hidden] is the one to contact and she is well versed in integration.

Cons:

Anagram RCM is working on new technology for insurance verification, reviewing patient deductibles and making the claim submissions easier. Looking forward to the upgrade.

Reasons for choosing Anagram

[sensitive content hidden] was our client manager and she was experienced.

Reasons for switching to Anagram

They did not accept VSP claim submission.

Azra B.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Reviewed May 2025

"No Complaints – Anagram Makes Things Simple"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've had a really positive experience using Anagram. The platform is easy to use and not complicated at all, which makes managing things like invoices really smooth. Tracking invoices is straightforward, and everything is clearly laid out. What really stands out, though, is the customer service. The team is super helpful and always responds to messages—usually within 24 hours. Their quick and friendly responses make a big difference. Overall, Anagram makes the whole process simple and stress-free. Highly recommend!

Cons:

So far, I haven’t had any major issues with Anagram. On the rare occasion that something comes up, they take care of it quickly. Overall, it's been a smooth experience, and I’m happy with how everything works.

Carrie C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 6 months

Reviewed May 2025

Account Specialist

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Anagram team is responsive and available when billing questions/issues arise. They have been very receptive to our specific billing needs and we have had no issues since beginning to work with them!

Cons:

Perhaps there could be an easier method of reaching out with questions? We use the inquiry tool but maybe there could be a separate chat tool to ask quick questions?

Kelly J.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Reviewed May 2025

Office Manager/Insurance Agent

Fast, efficient, helpful....makes my job as insurance agent and office manager so much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many PRO's with Anagram! The insurance locator is GAME CHANGER! So helpful for the office

Cons:

If I had to say one negative about Anagram, it would be (and I don't believe that it's Anagram) sometimes when trying to locate insurance, the system fails in the search and provides no insurance at all.

Sadie B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 6 months

Reviewed May 2025

Best Rev Cycle Managers

We have been pleased with their collections and find that they are on top of issue that arise and are problem solvers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their attention to their clients needs is unmatched! I love that they are the creators of the program they use, which I feel makes them more vested in our success.

Cons:

I have no cons, I have found them to be supportive and if something does arise that needs addressing they are all over it.

Kelli F.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 6 months

Reviewed May 2025

Best Decision our practice has made!!

Has been an excellent experience. HIGHLY recommend working with Anagram. We made the switch 5 months ago and could not be happier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent communication, very knowledgeable and ease of use. Our account specialists are amazing and have made our transition with Anagram easy and worry free

Cons:

I haven't found any cons working with Anagram. They are extremely thorough and have helped with lowering our A/R

Showing 1 - 10 of 56 Reviews

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