All Bonterra Apricot Reviews
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Bonterra Apricot Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.1
Value for money
3.9
Functionality
4.1
Pros
"The client management allows to build documents in a manner that flows well and offer great data as far as when updates and files were managed."
"It makes it easier when my job is able to make adjustments to how we manage our clients documents when we say we like one way or if we don't like it they are able to make changes."
"My overall experience has been one of the best that I have had in my career in social services, other systems that I have utilized where extremely complex and challenging to navigate through and when working in a field that is already difficult due to the population ad their backgrounds a system like Apricot makes it easier to make those connections."
Cons
"The software logs you out randomly, causing issues with workflow and data saving, trouble properly loading sections and data in various reports, trouble exporting reports, and difficulty creating reports due to the size of the toolbox (the text is extremely small and does not display full report titles or fields; there is no way to enlarge or modify this)."
"Not sure if this is an internet connectivity issue, but occasionally when enrolling new clients they won't show up for a few hours to a day when searching for them."
"At times the software will freeze up and provide an error message stating a client does not exist when they have already been registered with Bonterra."
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