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Ease-of-use
4.5
Customer Support
4.8
Value for money
4.8
Functionality
4.6
"Auctria allows us to manage all of our event-related needs for our annual gala - from website to ticketing to auction procurement - in one place, which makes our lives much easier."
"The back end UI could use a bit of a facelift- better naming conventions for some of the tabs could prove useful. If the bar on the left side was organized into fewer, more broad categories, it would save quite a bit of time during setup."
"I like how payments are processed automatically and you give the user the choice to cover the cost of the credit card fee."
"The UI isn't quite as sleek as other parts of the platform, and having to change every individual text box and use the "Advance Styling" for things like font size and italics was time intensive."
"The main concern we ran into on event evening was the inability to easily tell which items had been paid for & by whom."
"A couple things we've struggled with: how to require credit cards for each guest; tickets getting set up as "for sale" instead of the "ticket" type; creating the auction catalog webpage; changing the order in which tickets on sale are displayed; sending donation receipts for winning bidders; getting locked out of editing the site even when no one else is logged in."
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