All DonorPerfect Reviews
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DonorPerfect Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.8
Value for money
4.5
Functionality
4.3
Pros
"It meets all of my gift processing, grant writing, event planning, donor relations and communication needs. AND the DP team is very helpful and responsible when I need them."
"Lack of integrations -- for example, if there was a calendar integration that had your contact to-dos synced alongside the calendar where you could also put stewardship themes and important dates, that would be extremely helpful for donor management and engagement."
"It keeps everything organized in one place and helps us build stronger relationships with our supporters. While there’s a learning curve and the interface could be more modern, the system’s functionality, reporting options, and excellent customer support make it well worth using."
Cons
"The structure of records is lacking in certain features like household records, soft credit donations, and the ability to distinguish gifts from event registrations."
"The only problem I have is if somebody tries to make a credit card payment on an online form and the credit card does not go through, it automatically generates a receipt #."
"Aspects of the integration with QB are less than perfect, it doesn't carry over into the normal 'transactions' related to the customers in QB"
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