All DonorSnap Reviews
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DonorSnap Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.8
Value for money
4.8
Functionality
4.3
Pros
"It automates many tasks that used to take much longer with just excel spreadsheets and similar programs. And it allows a wider range of functions."
"DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports."
"While overall I find the interface to be more intuitive/user-friendly than other donor management systems, scrolling through contacts is tedious compared to other programs and understanding the query builder is less intuitive and takes some getting used to but the trainings offered are very helpful!"
Cons
"The weakest link I would say is with the ability to send emails that are heavy on graphics. "
"I find that once you are in a category, donation, persona, contact you lose some ability to cross reference."
"There is really nothing specific to DonorSnap platform that I would say I have found problematic. If anything, we are not using all the functionality that DonorSnap provides and that is due to not being able to dedicate the time- we are a very small staff with limited capacity."
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