All SmartRec Reviews
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SmartRec Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.6
Value for money
4.1
Functionality
3.9
Pros
"I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist."
"The CRM’s robust features, including easy customer data management and seamless communication tools, have helped us build stronger relationships with our clientele."
"This streamlined a huge amount of work in allocating spaces available for programs and I would not want to return to any other system for that, but for other aspects of the program, improvements would be great."
Cons
"Payments take a long time to get into our account (7-8 days) vs the competition (1-2 days). "
"Not being able to mark attendance as tardy (not just present or absent)."
"After training and 6 months later, I still have to contact support weekly on how to do stuff because it is difficult to maneuver. "
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