All Blackbaud Raiser's Edge NXT Reviews
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Blackbaud Raiser's Edge NXT Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
4.1
Value for money
3.7
Functionality
4.1
Pros
"The user friendly and intuitive platform, searchable in any data point, Security of the payment processing gateways, the way you can manage all aspects fo your data, from data entry, gift processing, donor officers, and the ability to tag and maintian informations between users to ensure complete coverage and donor frontline importance. "
"As a previous user of multiple Donor CRM's I find this newer version to be comprehensive and robust enough to manage large scale operations as well as smaller organizations."
"From being able to capture details both big and small, to using it as a tool for specific campaign strategy--this software is a heavy hitter and a essential part of the modern fundraising shop."
Cons
"The details in our line of work simply cannot (and should not!) exist in a single fundraiser's brain--they ought to be documented, measured, and exist as a delicate yet dynamic record."
"While I think it is a good database management system, it's very expensive and probably overly detailed and complicated for many small organizations."
"Ultimately, we reported them to the Better Business Bureau and they could not produce a signed contract from our agency, or even a template from them."
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