All Auvik Reviews
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Auvik Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.6
Value for money
4.4
Functionality
4.5
Pros
"customizable alert channels: email, SMS, or integration with other systems, enhances visibility, and ensures we're always on top of our network's health without hassle"
"The software has saved me many hours of troubleshooting, configuration recovery, and looking up how to access a device (since anything CLI can be directly managed in the GUI)."
"As a help desk manager/resource who has to work after hours NOC alerts just getting to the correct place in Auvik can be hard but the feature set is amazing."
Cons
"We found that support can sometime be a little slow to respond when correcting bugs liked to the GUI."
"Some of the network mapping bleeds into other networks thus not giving a correct picture of that network"
"I believe we had an issue with the price, so we had to limit our team to one service account"
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