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Josh P.
Advisor, 7 years

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Updated December 14, 2025
Birdeye vs Moz Local: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$16.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
 Features
 Features
Support Ticket Management
5.0
Feedback Management
5.0
Chatbot
4.89
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Dashboard
4.20
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Integrations
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Pros / Cons
- Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.
- It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.
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- The intuitive dashboard is really helpful that provides complete updates on listing on various social media apps and listings.
- As a content writer, I tried several SEO tools like SEMrush to do keyword research for my website and for my clients. But I switched to Moz pro when I realized it offers many SEO features like site crawl, link building, and competitors’ analysis. And the good thing is, it offers technical SEO training for those with little understanding of technical SEO.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
 Recommendations
 Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad