Kisi 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kisi

4.2

(57)

Pricing

Pricing available upon request

About Kisi

Kisi is a cloud-based physical security application that helps businesses control user access and exchange communications across organizational devices. Administrators can utilize a centralized dashboard configure door security across multiple sites, schedule temporary access and connect Kisi Controller with doors to track visitors, keycards, anomalies and more.

Features of Kisi include remote access control, location monitoring, door entry validation, visual feedback, single sign-on and event logs. Security teams can use the application to generate security audit trails and export them in CSV files to monitor compliance across SOC2 or ISO regulations. Additionally, it provides single sign-on and two-factor authentication capabilities, which let end users use mobile devices to sign-in to their user accounts from remote locations.

Kisi provides an application programming interface (API), which lets businesses integrate the system with third-party applications such as Google Calendar, G Suite, Mindbody, One Login and more. Pricing is available on request and support is extended via phone, email and online knowledgebase.

Kisi Screenshots

Kisi Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Kisi Features

Popular features found in Physical Security
Access Controls/Permissions
Alarm Management
Badge Management
Employee Management
Event Management
Historical Reporting
Investigation Management
Real-Time Monitoring
Security Management
Visitor Management
More features of Kisi
Activity Dashboard
Alerts/Notifications
API
Audit Management
Audit Trail
Dashboard
Multi-Location
Remote Access/Control
Safety Incident Management
Single Sign On
Third-Party Integrations
Visitor Tracking

Kisi Integrations

Sumo Logic

Okta

Envoy

Cisco Meraki

Microsoft Azure

OneLogin

See all 11 integrations

Kisi User Reviews

Overall Rating

4.2

Ratings Breakdown

67%

16%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.0

Customer support

4.1

Functionality

4.2

Gardner F.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

A Seamless Experience for Elegant Security

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The Kisi Keyless Door Access system has been a success in our office space. I had heard about Kisi's reputation for quality products and outstanding customer care - after our initial consultation and conversation, I was sold. From purchase to install to everyday use, we've been extremely satisfied with Kisi. To remain HIPAA compliant, it is paramount that we have a locked office door at all times. Other locks or ID systems are bulky and archaic. Kisi has created a sleek, pseudo-sexy model that is beautifully enigmatic in our entryway. We especially love the RFID capabilities and that our phones can be our access keys! No more losing expensive key cards or fumbling with outrageous FOBS. Our pockets are weighed down enough! We had one glitchy day in the system, and Kisi was super-responsive in handling the blackout. I was impressed with how they communicated with me and their efforts in getting us back online within a few moments. Overall, I highly recommend using this product and working with Kisi. They have been and continue to be a pleasure to work with!

Cons:

The only downside to the Kisi hardware is that the actual hardware options are fairly limited. We have a new space that requires an in-door mounted security system - something Kisi doesn't offer (yet!).

Vendor Response

Thank you very much for your kind words! I will share your feedback with the product team so we can keep improving our user experience even more.

Replied January 2023

Lance C.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2025

Employees love the mobile office access Kisi provides

Reliable app, barely any loading time and is user-friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to unlock office doors from your phone and see the status of door locks

Cons:

You do not need to be physically beside the door to unlock it, meaning people could easily unlock the door to let someone in who is not supposed to have access to the office.

Vendor Response

Thank you! We appreciate it!

Replied January 2025

Liz B.

Entertainment

Self-Employed

Used other for less than 2 years

Review source

Reviewed November 2018

Keyless Door Access Review

Ratings Breakdown

Ease of use

Previously 5

Functionality

Pros:

I loved that this app allowed me to access my work location by simply using force touch to open up the doors. It was way easy than having to fumble around with keys.

Cons:

I did not like that with this software when the power would go out, it wouldn't work properly and then you would have to switch to using normal key. This was a little bit of an inconvenience.

Verified

Reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Once impressive, not disappointing.

When we rolled it out around 4y ago they've been only "good" provider will fully cloud features so we've signed up for 5y regardless of them shipping everything from USA. Since then market vastly changed and I can no longer recommend them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows for cloud management of access and using arbitrary NFC tokens.

Cons:

Support is basically non existent, SSO costs extra, automated user enrolment via Google is poorly implemented, new login interface isn't user friendly especially on mobile. Mobile apps only recently stopped being web wrappers, admin interface still is.

Reasons for choosing Kisi

No, at the time there was no real competition.

Reasons for switching to Kisi

Local only environment that poorly handled power issues, management, cards, it was very old and bad.

Vendor Response

Thanks for the review - we do invest a lot in our in-house support and our product is the more robust than ever. Please get in touch with us so we can discuss your experience.

Replied August 2022

Tara L.

Verified reviewer

Public Relations and Communications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

The KISI software provides both easy access and dependable security!

Security and transparency!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The KISI software is incredibly easy to use and my team loves that we use an app to enter our suite. I also really like having the ability to grant temporary access to visitors.

Cons:

The system is connected to Wifi and when it goes down (not KISI's fault) the KISI system is affected. Not a huge issue because this hardly ever happens and my regular key still works!

Vendor Response

Great, thank you very much! Thank you for the kind words! We're happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators: Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity. Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.

Replied January 2023

Ryan H.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 6 months

Review source

Reviewed February 2020

Simple Access Control You Can Rely On

We're very happy with the Kisi platform. It is an access control solution that truly just works with enough options that it is applicable to most situations. We use Kisi for after-hours access control to one of our largest offices. We have over 100 end users setup to use the app and we've had zero complaints or trouble with operation from a user perspective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As and admin, the service makes it super simple to configure all aspects to your entire access control solution. Configuring users, permissions and settings like scheduled unlocks takes seconds to configure. For users every aspect of the system has been rock solid. The app is straightforward and just works and is lightyears ahead of having to keep track of access cards/keys.

Cons:

I wish gSuite Directory sync was more developed. It is a useful tool for being able to import your users, but you can not sync more than one-level deep into your organizational structure and that is very limiting. Also wish it was a two way sync or SSO. As it is, when a user leaves our company, we have to remove them from gSuite then login and remove them from Kisi.

Vendor Response

Thank you very much for your feedback. We've been working hard to improve our integrations and improve our user experience even more. You can check all of the updates regarding the GSuite Directory here: https://www.getkisi.com/integrations/google-apps-for-work .

Replied January 2023

Jared D.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2018

Great tool providing security to our office

Kisi is an easy tool that gives access for all of our employees to our building, while providing security and peace of mind in the workplace.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Kisi is a smart, easy tool that helps keep our office secure without the hassle of passing out office keys.

Cons:

The Kisi app has to be open in order for doors to unlock. In addition, their new app design takes extra taps to get the the specific door I want to open. There's some usability features they could update that would be nice so we could essentially walk up to the door and it would automatically open.

Vendor Response

Thank you very much for your feedback. We currently offer tap-to-unlock and motion sense to solve this inconvenience.

Replied January 2023

Gabrielle T.

Verified reviewer

Internet

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed August 2019

Seamlessly use every day

Ratings Breakdown

Ease of use

Functionality

Pros:

Super simple. We use this literally every day at my office, in fact one office uses it exclusively to get in and out of the building. Just click into the app, click the door you want to open and voila, it opens! Honestly awesome, so much better than keys. Wish my house had this.

Cons:

Sometimes it takes a moment for the app to connect/occasionally it doesn't recognize the door and you have to reload the app. It also would be great if it stayed open for just a liiiiiiittle bit longer... I often have a lot in my hands and have to put my phone away before I can open the door, and by then it's locked again.

Vendor Response

Hi Gabrielle, thanks a lot for the review! Let your systems team know regarding the door open time, they can easily update that and our support team is happy to help!

Replied August 2019

Verified

Reviewer

Design

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed February 2019

Ridiculously Simple Door Access

Not having a carry a bunch of keys and being able to give people remote access to our building makes life so much easier and more convenient.

Ratings Breakdown

Ease of use

Functionality

Pros:

In my particular position, the most useful thing about KISI is being able to give access of our event space to renters remotely via the app.

Cons:

In order to get the most seamless experience you have to allow background location permission, which I prefer to use sparingly. That makes it necessary to go through a couple extra steps to unlock doors.

Vendor Response

Thank you very much! We're happy we were able to meet your expectations!

Replied January 2023

Arturo J.

Verified reviewer

Events Services

201-500 employees

Used monthly for less than 6 months

Review source

Reviewed September 2022

Very Good platform

Good, we could integrate with other platform and make ours workflow much better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, lots of functionlities, integration with other platforms

Cons:

Expensive, just to implement one door requieres investment

Vendor Response

Thank you very much for your feedback! We're happy to know we were able to meet your expectations. We work really hard on our integrations and we're excited to see that you were able to improve your workflow.

Replied January 2023

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