All Kisi Reviews
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Kisi Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.1
Value for money
4
Functionality
4.2
Pros
"Powerful group management and integration with systems including OfficeRnD should make it a great product."
"We're now able to display our logo on our reader as well."
"It's a convenient way to manage doors and users."
Cons
"I reached out to Kisi directly to resolve the issue and they informed me that the plan I was on no longer exists and if I want to get my subscription active again, I'd need to be in one of the new tiers which START at 4 times more than we have been paying for years (for the same functionality, mind you). When explaining the situation to Kisi, how we paid for the year on time and any missed payments on Kisi's end we're between their own contractor and Kisi, not us the customer."
"Having paid about £50,000 on hardware and having security issues affecting users last weeks, we've ended up paying thousands more for "enterprise support" with a dedicated phone number..."
"Then they no longer honored our 3 year license and began charging us 5 times the original price because we are a fitness center."
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